Now that the country is starting to loosen up, stores are beginning to open. While malls were one of the last things to get the green light, it is finally time to make up for all the shopping you didn’t get to do! Nordstrom is one of the hottest department stores around, and it is a go-to spot for mid-to-high end fashion. We know you have been waiting forever, and it is easy to make snap decisions when you’re itching to shop, so we decided to keep you equipped with the Nordstrom Return Policy.

The Policy

As stated on their website, Nordstrom handles returns on a case-by-case basis. For the most part, they will accept any returns that haven’t been washed as long if you have a receipt. The refund you with the same tender with which you bought the item. So, if you used cash, you get cash back. They refund debit and credit card transactions to the card you used. If you do not have a receipt, they will usually still try to refund you, but it will be on a Nordstrom gift card.

If you ordered the item on the website, or at Nordstrom Rack, you will have to return the item wherever you bought it. You typically cannot return these items to your local Nordstrom store.

How to Return Items

In Store

You simply bring your item, and any documentation, to an open Nordstrom Store. If bought at a Nordstrom Rack location, you have to bring it back to the specific location at which you purchased it. Ask any salesperson on the floor, and they can help you out.

Curbside Return

First, ensure the store you are going to offers curbside return. Some locations do not allow for this. There will be orange signs posted, and you can follow the instructions for your return.

Mail-In Returns

Go to the Nordstrom website and get yourself a prepaid shipping label under their “Returns and Exchanges” tab. Send your item using that label, or the label that came with the original package. These returns take up to 10-14 business days to complete, so be patient.