Believe it or not, 44% of Americans have never changed cell phone carriers. However, that doesn’t mean they’re satisfied with their current mobile network. Many consumers are unhappy with their cell phone service because it’s too expensive and provides inconsistent coverage. But they’re hesitant to switch carriers because they don’t know if they’ll have a better experience with another provider.  

You don’t have to settle for subpar, costly cell phone service, thanks to industry disruptor Boost Mobile. Boost offers a 5GB data plan for $0.99 to new customers for the first month so you can enjoy affordable, top-quality cell phone service. If you need extra motivation to take the leap and sign up, here are four reasons consumers switch mobile networks and look for a better carrier like Boost.

Top Reasons Why Consumers Switch Mobile Networks 

Cost

With inflation on the rise, we all want to save money wherever we can. So it’s no surprise that cost is the number one reason consumers switch mobile networks. According to research by YouGov, 32% of Americans switched mobile carriers in the past year to save money.

Switching cell phone providers can substantially lower your cell phone bill, especially if you switch to a prepaid plan from Boost Mobile. Its 5GB data plan with unlimited talk and text plus a mobile hotspot is just $0.99 for the first month and $25 monthly after that. Considering the average cell phone bill in the United States is $127 per month, that’s huge savings. 

  When you sign up for this plan, you’ll get a complimentary SIM kit ($9.99 value) and free shipping. Most unlocked GSM phones will work on Boost Mobile’s network. But if you need a new phone, you can buy one through Boost for a great price. You can also choose to get a new number or port your own if you’d rather keep it. 

If you don’t need 5GB of data, Boost offers an even cheaper 2GB plan for $15 per month. You can also get an unlimited plan starting at just $50 a month—much less than the average cell phone bill. 

Network Quality 

Nothing is more frustrating than having a weak cell signal when trying to make an important call. That’s why 19% of consumers said network quality was a deciding factor in switching providers. 

Boost Mobile’s 4G LTE network covers 99% of Americans and offers a strong cell signal you can rely on. No more dropped calls or slow upload and download speeds. You’ll be able to video chat your friends and stream your favorite music and videos whenever you want without buffering or interruptions. 

Customer Service 

No one wants to spend hours on the phone with customer support to resolve issues. Understandably, 14% of carrier switchers said they changed networks to get better customer service and tech support. 

If your provider’s customer support line leaves something to be desired, it’s time to switch carriers because you deserve better. Boost Mobile’s helpful, friendly customer service agents are available by phone or chat most hours of the day and night. Whether you need help making a payment or something else, they’ll address your questions and concerns quickly. You don’t have to waste time on the phone. 

If you’d rather solve your problem on your own, Boost has a helpful list of frequently asked questions and answers on its website. There’s also an active community forum where you can chat with other Boost users and ask questions. 

Contracts 

Many cell phone contracts lock you into your plan for two to three years and come with hefty termination fees. To get out of a contract early, you may have to pay as much as $350. About 12% of consumers surveyed by YouGov decided to switch phone carriers so they wouldn’t get locked into a long contract. 

If you want the flexibility to change or cancel your plan whenever you want without incurring penalties, consider joining Boost Mobile. With Boost, there are no annual service contracts. You simply pay for the services you need upfront, and you can walk away anytime—but trust us, you won’t want to!

Don’t put up with bad cell service. If you’re unhappy with your current provider, consider switching to Boost Mobile. It offers cell phone plans with ample data and fast speeds at affordable prices. Its top-notch customer service doesn’t make you sign a service contract that locks you into your plan. Signing up is risk-free since you can cancel anytime, so you have no excuse not to try Boost!