Maybe it’s just where I live or the places I go, but I have noticed in the past several years that, no matter the situation, the level of rudeness has increased. Whether it’s a the grocery store or an athletic event, it seems that more and more people are tossing civility out the window. Some people seem to go out of their way to be mean to each other, and others treat everything as a competition. They feel like they have to get the better of you, no matter the cost or whether what they’re gaining is even worth it.
After a woman cursed me out in the grocery store the other day for daring to move her cart half a foot so I could reach an item (she was way down at the other end of the aisle), I’ve been wondering why we are so rude to one another. I’ve come up with lots of contributing factors including stress, overcrowding in cities and stores that makes you feel like you’re constantly being trod upon, a general “me” orientation in society, a hyper competitive society that only values the winner, and a lack of a “manners tradition” — kids aren’t taught manners the way they used to be, among others. I kind of knew all that, but the more I thought about it, the one contributing factor to rudeness that surprised me was financial success and comfort.
Before you jump all over me, I’m not talking about a rich vs. poor class war where the rich people are all rude snobs and the poor people are the good guys. Not all rich people are rude and not all poor people are kind. You find rudeness and kindness at all levels of income and I’m not about to stereotype one class or another in that way. What I’m talking about is financial success and comfort in a national or global sense.
There is no denying that these are generally comfortable times for much of the world. We may whine about gas prices or feel like we’re hurting when we can’t afford a vacation, but the truth is that the majority of people have at least adequate shelter, food and clothing, plus access to some form of medical care and a reasonable life expectancy. In times gone by, this was not the case. Many people struggled to find adequate food, and shelter was rudimentary and often shared by large groups. Medical care was non-existent and clothing was nothing more than the basics. However, as we’ve become more and more advanced as a society, we’ve solved many of these problems and now large numbers of people live at least adequately and many live quite comfortably, especially in comparison to our ancestors.
But this level of comfort comes at a price: Our success has isolated us from one another and made it easier to disregard others. We are no longer dependent upon our families and neighbors for assistance. Admit it: You probably don’t even know most of your neighbors in any terms other than “the guy with the blue car,” or “the lady with the weird hair.” We used to need the assistance of our communities to meet our basic needs. You traded your vegetables for your neighbors’ dairy products. If you were skilled in sewing, you bartered that skill with someone who was handy in carpentry. When you got old, others cared for you as you had cared for those before you. You couldn’t afford to be rude to people in your community because you might need their assistance one day. If you were rude to the one guy who had a dairy cow, chances are you wouldn’t be drinking any milk. As the old saying goes, you didn’t foul your own nest.
Now that we’ve become so comfortable that we can simply go out and buy the items and services that we need when we need them, we’ve lost some of the incentive to be kind to others. We’re so independent that others no longer matter; people have become disposable in our lives. It doesn’t seem to matter now if you’re rude to the checker at the grocery store. There are ten other checkers there and fifty other stores you can go to if you make such a fool of yourself that they tell you not to come back. Who cares if you yell at your flooring installer? There are a hundred other guys who can do the job just as well. So what if you snark at the guy in line ahead of you at the store with fifty coupons? You don’t know him and he can’t do anything for you, so snark away. Even within families is doesn’t seem to matter as much. So what if you are so rude to your brother that he cuts you out of his life? You won’t need him to care for you in your old age because you can just pay for a nursing home. The Internet makes is possible to avoid people altogether when conducting business, removing the human element completely from the equation and making it increasingly harder to deal with people when we do encounter them. If you shop online enough, you may actually forget how to be patient and kind in a store staffed by humans.
I think that our increasing financial success and comfort has cost us our civility to one another. Yes, there are the odd occasions where someone you’ve been rude to turns out to be the guy interviewing you for that great job, but by and large we can be rude to others with no financial consequences. It’s just too easy to meet our needs without ever needing to encounter another person, much less be nice to them. The question is: Can we get some of the civility back without reverting to the days of no electricity?
I think so, but it takes some re-imagining of the ways we do business and deal with one another. Part of what attracts me to the environmental movement is that it promotes more small scale (and therefore, more sustainable) economic models. If we moved much of our commerce out of the realm of global corporations and big box stores and got back to small neighborhood businesses, local agriculture, and systems of barter, we would take a significant step toward bringing back some of our sense of community. We would get to know one another again, value the skills of others, and understand that we are interconnected, not individuals acting in isolation.
Perhaps that’s the bright side of high gas prices. Maybe rising prices will force us to rethink how we interact with one another and force us to be more dependent on our neighbors and community members and, therefore, more civil to one another. Maybe you can make a start by organizing a carpool at work or asking your neighbors if you can get them something if you have to go out. Maybe you can barter your vegetables for your neighbor’s help in painting your house. If we needed our neighbors and community members again, we might find ourselves treating each other with more respect. Not fouling our own nests, as it were.
Do I think it will happen? Maybe, maybe not. Most people seem perfectly content to go along as we are, growing increasingly isolated from one another and ever more rude. But it could happen. Start with yourself. The next time you’re tempted to be rude to someone, or to dismiss them as insignificant, think how you would treat that person if he were the only one who had a skill or item that you needed to meet a basic need. Chances are, you’d swallow that smart remark, stop rolling your eyes, and treat that guy with some respect.
(Image courtesy of Nick Ares)
You wrote “Our success has isolated us from one another and made it easier to disregard others.”
Instead of our success, I would have said that technology has isolated us from one another.
Either way, I think it’s this isolation that has bred the rampant rudeness in our society.
Good article.
Good article, thank you.
I think we all have bad days and sometimes take it out on some random, innocent person. It’s happened to me and feel bad once I catch myself doing it.
Having said that, there are those that think being rude/feeling entitled/displaying bad manners is ok. We need to step back and realize that children take cues from their parents/adults and so we are doing ourselves a disservice by role modeling bad behavior.
I don’t get it. Why would being wealthy have anything to do with being uncivil?
I have had wealthier people (sorry BUT generally you can tell the haves from the have nots) be just as rude as poorer people.
There is nothing worse than politely saying “excuse me” if/when someone is blocking your way and they turn and look at you as if you are sheet beneath their shoes.
I have said repeatedly that one of these days, instead of excuse me, I am simply going to say get the *F* out of my way! Why not? If I am going to get a dirty look, I might as well make it count.
I’m only 47 but in the 60’s you were polite for many reasons. One my parents would punish us if we weren’t. Two there was someone home to punish us, mom then later in the day, dad. Three, when you live in a community that depends on each other you can be excluded and lose your job if you couldn’t control your household (they would find a way to get rid of you, jobwise). Four, it was an accepted society norm. It wasn’t all about me and what I want and makes me feel good. It was unacceptable to mainstream society to act rude. We were taught that society would become violent and out of control without appropriate behavior.
This seems to me to be one of those “when I was young things were better” articles. It also seems like a poor way to stereotype people since being rude has nothing to do with money.
Wonderful commentary, thank you.
Money does corrupt and make people less civil. When people get money, they think that the money can replace common courtesy. They think flashing a $100 allows them to be rude. I find it all rather disgusting.
Great article.
We’ve all been there, done that, successful or not.
I agree that money currupts and makes people less civil, but I would say lack of money and envy is even worse.
Ther has been a general decline in civility overall. I’m not sure if money is the sole reason for this, but I can see how it could be a contributing factor.
I’ve noticed that people seem ruder lately and so I go out of my way to not be rude and to be cheery. To be sure that when someone opens a door for me that I say thank you so that they can hear, especially if it is a child I want them to know I appreciate it and to encourage them to continue. I walk with a cane and it amazes me how indifferent people are to disabled people, pushing through doors and letting it slam in my face, etc. I feel sorry for them having no manners or such a bad day that they can’t take a minute to be kind to someone else.
I moved to a small town where people are polite as opposed to the large city I came from where rude people were every where . Yet in my neighborhood they remain isolated . My husband and I have tried to have neighborhood block partie’s no one is interested . We feel if we know our neighbors we can look out for each other in case of trouble . If you go online you can easily find convicted felons living near you . I think this is a contributing factor to the disconnect . We just don’t know if our neighbor’s are trust worthy . Who knows when some one will snap ?? It is also a sign of moral polution when manners break down and people become rude . Something is spiritually rotten and a sign that we are living in a post Christian era . Do unto others as you would have them do unto you .
Excellent article buddy. I agree with you in many ways, and sometimes also wonder how much better life quality would be in our society if ethics and human values were given the importance they deserve in the educational process. We need to teach our future generations to care for the human being and see the entire world