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Electric Providers Ending Budget Billing Programs

January 28, 2026 by Teri Monroe
electric company budget billing ending
Image Source: Shutterstock

For decades, budget billing was the ultimate safety net for seniors. It promised a predictable, flat monthly payment regardless of the season. You paid the same amount in July as you did in January. This allowed retirees on fixed incomes to budget with certainty. In 2026, that stability is being quietly dismantled by electric providers across the nation.

Utilities are moving away from the traditional fixed 12-month budget model. They argue that extreme weather volatility makes annual predictions impossible. The risk of carrying your debt for a year is now too high for them. Consequently, they are replacing these stable plans with volatile “rolling average” models or eliminating them entirely for certain customers. This shift exposes you to the very price spikes you tried to avoid.

The Shift to Rolling Averages

The classic budget plan locks your rate for a year. You knew exactly what to write on the check. That model is disappearing. Utilities are switching to rolling average billing, which changes your payment amount every single month. They calculate your average daily usage over the last year and adjust the bill instantly.

This means your “budget” bill will rise immediately if you had a cold month. There is no longer a safety buffer protecting your wallet for the year. Your bill could jump $20 or $30 from February to March. This defeats the primary purpose of the program for those on strict fixed incomes. You lose the ability to plan your expenses annually.

The True-Up Time Bomb

Traditional plans settled your account once a year. This “true-up” month reconciled what you paid versus what you used. In 2026, soaring energy rates have turned these settlement months into financial disasters. Customers are facing massive balloon payments ranging from $500 to $2,000.

The monthly budget payment often fails to keep pace with rate hikes during the year. You effectively accrue a massive debt without realizing it. Utilities are now demanding these lump sums immediately upon the contract anniversary. They are refusing to roll the debt into the next year’s payment plan. This forces seniors to choose between food and paying off their “deferred balance.”

The Time-of-Use Conflict

Smart meters have changed how electricity is priced. Utilities want you to pay different rates for different hours of the day. Budget billing masks these price signals. It dulls the financial pain that is supposed to motivate you to change habits. Consequently, providers are actively discouraging budget billing for customers on Time-of-Use (TOU) plans.

Some utilities now forbid budget billing enrollment if you are on a “Peak Pricing” rate. They claim the accounting systems cannot reconcile the two models accurately. If you want the stability of a flat bill, you must accept a higher flat rate per kilowatt-hour. You cannot have the cheapest rate and the most stable bill simultaneously anymore.

The Solar “Net Metering” Exclusion

Homeowners who installed solar panels are finding themselves kicked off budget plans. The complex math of “Net Metering” 2.0 and 3.0 conflicts with simple averaging. The utility cannot easily predict your solar production for the year. Therefore, they often default solar customers to standard variable billing.

This leaves solar owners exposed to massive true-up bills in the winter months. The credits you banked in summer may not smooth out your payments as expected. You are forced to manage the seasonal volatility yourself. The utility washes its hands of the risk.

The “One Strike” Removal Policy

In the past, utilities were lenient if you missed a budget payment. You could catch up next month. In 2026, automated billing systems are unforgiving. A single missed or partial payment can trigger immediate removal from the program.

The consequences of removal are catastrophic. The moment you are kicked off, your entire “deferred balance” becomes due instantly. If you “owed” the utility $800 on paper because of level billing, that $800 is added to your next bill. There is no negotiation. This policy trap creates a cycle of debt that leads to disconnection for thousands of seniors.

The Pre-Pay Push

Utilities prefer to be paid in advance. They are subtly steering budget billing customers toward “Pre-Pay” plans instead. These plans require you to load money onto your account before you use the electricity. They market this as a way to “avoid true-up surprises.”

In reality, it shifts the burden entirely to you. If your balance hits zero, your lights go out immediately. There is no grace period. Seniors who switch to these plans to avoid true-up shock often find themselves living in the dark to conserve credit. It is a predatory replacement for the stability budget billing once offered.

Check Your Deferred Balance

You must log in to your utility account today. Look for a line item called “Deferred Balance” or “Accumulated Variance.” If this number is positive and growing, you are sitting on a financial landmine.

Do not wait for the true-up month. Call the utility now to adjust your monthly payment upward voluntarily. Paying an extra $20 now is better than facing a $600 bill in December. In 2026, the only person managing your utility budget is you.

Did you get hit with a surprise “True-Up” bill this year? Leave a comment below—share how much you owed!

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Teri Monroe

Teri Monroe started her career in communications working for local government and nonprofits. Today, she is a freelance finance and lifestyle writer and small business owner. In her spare time, she loves golfing with her husband, taking her dog Milo on long walks, and playing pickleball with friends.

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