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Exposed: The Truth About Travel Insurance

June 9, 2025 by Riley Schnepf
globe, person holding a mini globe
Image source: Pexels

Travel insurance is often marketed as a safety net: protection against cancellations, medical emergencies, lost baggage, and every nightmare scenario your travel brain can imagine. But behind the polished brochures and “peace of mind” promises lies a much murkier truth. Many travelers don’t realize that their coverage is limited, their claims are hard to process, and exclusions are buried in fine print. Worse, some people pay for overlapping policies they didn’t even need—wasting hundreds of dollars. While travel insurance isn’t inherently a scam, it’s definitely not the golden parachute it’s made out to be.

What To Know About Travel Insurance

What Travel Insurance Actually Covers (Spoiler: Not Everything)

The most common misconception about travel insurance is that it covers everything that can go wrong. In reality, most standard policies only protect against a limited list of events, like trip cancellation due to illness, lost luggage, or emergency medical care. But coverage for things like pandemics, pre-existing medical conditions, political unrest, or natural disasters? Usually excluded unless you’ve purchased a pricey add-on.

The fine print can be ruthless. For example, if your airline delays your flight but gives you a meal voucher, some insurers will count that as “compensation” and deny your claim, even if you still missed a connecting flight. Knowing exactly what your policy includes is essential, or you could find yourself stranded and paying out-of-pocket anyway.

The Claims Process Is More Difficult Than You Think

You might think you’re covered, but actually getting reimbursed is a whole different battle. Many travel insurance companies require exhaustive documentation—receipts, doctor’s notes, airline letters, and sometimes even statements from foreign hospitals. Even then, claims can be denied for vague reasons like “incomplete information” or “event not covered.”

It’s not unusual for people to wait months for reimbursements, only to receive partial compensation or none at all. The bureaucracy is by design: the more hoops you have to jump through, the fewer claims get paid. Travelers often give up mid-process, which saves insurers millions annually.

Credit Cards Already Offer Hidden Coverage

Here’s what the travel insurance industry doesn’t want you to know: many premium credit cards already offer travel protections for free. Cards like the Chase Sapphire Preferred, American Express Platinum, and even some mid-tier Visas and MasterCards include benefits like trip interruption coverage, baggage loss, rental car insurance, and emergency medical evacuation. If you’re booking travel with one of these cards, buying an additional policy could be redundant.

Of course, there are limits to these benefits, and they vary by card. But it’s worth checking your credit card’s coverage guide before you spend hundreds on a separate plan. You may already be covered without realizing it.

When Travel Insurance Actually Makes Sense

Despite its flaws, there are scenarios where travel insurance can be worth it, especially for international travel, cruises, or trips involving multiple prepaid deposits. If you’re going somewhere remote with limited medical care, or traveling during a volatile season (think hurricane-prone regions), the right policy could save you tens of thousands in medical evacuation costs alone.

Similarly, travelers with chronic conditions or older family members may find it worthwhile to invest in higher-tier plans that include “cancel for any reason” coverage. The key is to buy the right policy for your situation—not just the cheapest or most advertised one.

woman taking a picture in greece
Image source: Pexels

“Cancel For Any Reason” Sounds Great, But…

Many companies now offer “Cancel For Any Reason” (CFAR) coverage as a premium upgrade, but it’s not always the magic bullet it sounds like. First, it’s expensive—often 40–50% more than standard plans. Second, it only reimburses you for a portion of your costs (usually 50–75%), and it requires you to cancel within a strict time frame, often more than 48 hours in advance.

Some policies also require that you insure 100% of your trip expenses from the beginning. Miss a step, and you’re out. CFAR can offer peace of mind, but it comes with rules, caveats, and costs that make it far from foolproof.

Travel Insurance Is a Business, Not a Benevolent Service

Here’s the bottom line: travel insurance companies aren’t in business to lose money. They run risk algorithms, analyze data, and carefully construct policies that favor their bottom line. Like any form of insurance, it’s a numbers game: they count on most customers not needing to file a claim.

That’s not inherently wrong, but it does mean that your best interest and their business model don’t always align. Understanding that reality can help you make more informed choices, rather than falling for scare tactics or overpromising sales pitches.

How to Choose a Policy Without Getting Ripped Off

If you decide that travel insurance is right for you, take the time to compare policies, not just prices. Look at what’s excluded, not just what’s covered. Review customer ratings for claims processing speed, read the fine print, and don’t just buy the default policy offered at checkout when you book a flight.

Use sites like Squaremouth or InsureMyTrip to compare reputable providers. Also, be wary of buying from your airline or cruise provider directly. Those policies often benefit them more than you. A little research can save you from big headaches when things go wrong.

The Peace of Mind Trap

One of the biggest reasons people buy travel insurance is emotional: the idea that “at least I’m covered if things go sideways.” But that peace of mind can be an illusion if you don’t understand what’s really in your policy. If your goal is true peace of mind, it might be better to build an emergency travel fund instead.

Having $500–$1,000 set aside for travel mishaps can sometimes be more empowering—and more useful—than an insurance policy that may not pay out. Insurance is a tool, not a security blanket, and using it wisely means being both informed and realistic.

Have you ever used travel insurance, and did it actually help you?

Read More:

10 Hidden Travel Fees in Bookings

How I Use Travel Credit Cards Without Spending a Fortune

Riley Schnepf
Riley Schnepf

Riley is an Arizona native with over nine years of writing experience. From personal finance to travel to digital marketing to pop culture, she’s written about everything under the sun. When she’s not writing, she’s spending her time outside, reading, or cuddling with her two corgis.

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