On the rare occasion when I need to do something that requires physically going to a bank, I always go to a branch of the bank where we have our account. It would simply never occur to me to just walk into some random other bank and expect them to help me. Apparently some people don't see it that way.
I had to go to the bank today. The woman in front of me in line was apparently trying to cash a check. The check was for over $10,000. The teller explained that they don't keep that much cash on hand and would have to order it. "Are you a customer here?" she asked. The woman said she was not. She banks at TD (another local bank). The teller said they can only order the cash for bank customers and that the woman ought to go to her own bank. They won't have the cash on hand either but they'll be able to order for her. She had to explain this a couple of different ways and the customer was not happy with the answer.
What exactly was she expecting? Why should a bank be expected to provide service to you when you aren't a customer. There's absolutely nothing in it for them and they're the ones assuming all of the risk if anything goes wrong. I can't help but wonder if there was something fishy going on, especially considering the amount of the check. Was there some reason she didn't want to go to her own bank? Who knows. It just amazes me that people would even attempt that.
I had to go to the bank today. The woman in front of me in line was apparently trying to cash a check. The check was for over $10,000. The teller explained that they don't keep that much cash on hand and would have to order it. "Are you a customer here?" she asked. The woman said she was not. She banks at TD (another local bank). The teller said they can only order the cash for bank customers and that the woman ought to go to her own bank. They won't have the cash on hand either but they'll be able to order for her. She had to explain this a couple of different ways and the customer was not happy with the answer.
What exactly was she expecting? Why should a bank be expected to provide service to you when you aren't a customer. There's absolutely nothing in it for them and they're the ones assuming all of the risk if anything goes wrong. I can't help but wonder if there was something fishy going on, especially considering the amount of the check. Was there some reason she didn't want to go to her own bank? Who knows. It just amazes me that people would even attempt that.
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