ING Direct vs Emigrant Direct Bank

[CJsoccerchic]

Re: ING Direct vs Emigrant Direct Bank

Sweet!!! More interest compounded since I don't have ED. Has ED upped it's rate?

[genchan]

Re: ING Direct vs Emigrant Direct Bank

I think a 0.10% increase by ING was a pretty weak increase and I'm disappointed it wasn't more.

[Armywife]

Re: ING Direct vs Emigrant Direct Bank

They have raised short term CD rates though.. looks kinda tempting.

[Firefly]

Re: ING Direct vs Emigrant Direct Bank

Yeah I just received an email about the rate increase.

[terry1156]

Re: ING Direct vs Emigrant Direct Bank

I would have liked it to be a little more than .1%, but it's better than nothing at all (glass half full mentality)

[BTC]

Re: ING Direct vs Emigrant Direct Bank

I recently moved all but 15 cents from ING Direct to Emigrant Direct. I haven't experienced any problems at all and received my hat a couple of days ago. I had no idea I was going to receive this hat. I must say, it's a mighty fine hat. It's easily worth 25 bucks and by the time I auction it on EBay, I figure I'll be ahead a few dollars.

ING has a much better user interface and a more secure login process, but it primarily comes down to the interest rate. I was disappointed when I learned that another institution was besting their rate by 17%. I actually spent 2 years doing some software consulting at ING's North American headquarters in Atlanta. It was a great place to work.

Emigrant might offer a secure messaging system, but it's of little value if they fail to respond to your inquiries, which has been my experience thus far. I did receive a letter this week stating that Emigrant has opened a new "state-of-the-art" Customer Service Center in Westchester. So, maybe their front end experience will improve.

All in all, my transition from ING to Emigrant has been pretty painless and I certainly appreciate the increased returns.

[jmjj215]

Re: ING Direct vs Emigrant Direct Bank

Did anyone get the ING gift recently? We received an ING nightlight, pen, and notepad. The pen's kinda crappy, the notepad's great, and the nightlight is utilitarian at least

[34saving]

Re: ING Direct vs Emigrant Direct Bank

You're kidding that the Emigrant hat is worth $25, right?? No. I want my nightlight! (Of course, maybe ING is mad I moved 1/2 of my savings, but . . .)

[BTC]

Re: ING Direct vs Emigrant Direct Bank

You're kidding that the Emigrant hat is worth $25, right?? No. I want my nightlight! (Of course, maybe ING is mad I moved 1/2 of my savings, but . . .)

I was kidding about the value of the hat, but it isn't a bad hat. Nicer than I would have ever expected. Plus, I never knew I was going to receive one. So, it was like a bonus.

I was happy with ING, but their rate isn't really competitive when you start looking around. Plus, I never got a nightlight. I did get a desk clock and key chain when I worked there. I wonder what those would bring on EBay.

Until I heard about Emigrant, and found sites similar to this one, I thought ING Direct had a one of a kind offering. I have no doubt they could offer a better rate, if they were so inclined.

[jmjj215]

Re: ING Direct vs Emigrant Direct Bank

I think right now ING is capitalizing on the fact that their "infrastructure" if you will, is superior. I doubt they're seeing serious deposit attrition - or we'd see a change in their rate so as to be more competitive.

[CJsoccerchic]

Re: ING Direct vs Emigrant Direct Bank

I recently moved all but 15 cents from ING Direct to Emigrant Direct. I haven't experienced any problems at all and received my hat a couple of days ago. I had no idea I was going to receive this hat. I must say, it's a mighty fine hat. It's easily worth 25 bucks and by the time I auction it on EBay, I figure I'll be ahead a few dollars.

ING has a much better user interface and a more secure login process, but it primarily comes down to the interest rate. I was disappointed when I learned that another institution was besting their rate by 17%. I actually spent 2 years doing some software consulting at ING's North American headquarters in Atlanta. It was a great place to work.

Emigrant might offer a secure messaging system, but it's of little value if they fail to respond to your inquiries, which has been my experience thus far. I did receive a letter this week stating that Emigrant has opened a new "state-of-the-art" Customer Service Center in Westchester. So, maybe their front end experience will improve.

All in all, my transition from ING to Emigrant has been pretty painless and I certainly appreciate the increased returns.

Which institution is besting ED by 17% ??? I'm sure all of us would transfer in a heartbeat if it was a reputable bank!

[CJsoccerchic]

Re: ING Direct vs Emigrant Direct Bank

And hey!!! I didn't get my gifts from ING - are they just sending it out randomly? Or is everyone soon to get the nifty gifts?

[Realtor]

Re: ING Direct vs Emigrant Direct Bank

Did any know that ED gave all there customers that were in areas effected by Katrina $1000 per house hold automically in there accounts?

I recently did the first step towards opening an account with them. I have been banking with ING for a while. Even though I agree with all the ING is secure and user friendly infostructure I think ING needs to compete. The one main reason why any one would open an high interest savings account online, like with ING is to get high interest savings. I have seen over time like you all have other banks completing with ED. Now there are a few banks that give 4% interest like HSBC, Capital One is at 3.75% and finally ING is at 3.5%. Over all ED has been the one on the top to give the highest interest rates available online. I think that pattern is going to continue on in the future.

One of the things I keep hearing is how some of these online banks are not user friendly or that there toll free call center is so busy. We all should remember that the reason these banks are able to provide these high interest rates is because they don't have that much over head cost. Plus they don't want to deal with customer who need personalized attention.

ING it self has FIRED many of its customers because they needed personalized attention. They would call so many times and had many issues. ING's spokes person said, not in so many words, they are not online high interest savings bank to provide personalized attention. That's that other banks are there for. They are there to give high interest savings online which regulars banks are not yet doing.

Though with ED it takes forever to open an account and username sent via nail mail. I personally love it that they are using secure measures to verify that the person opening an account is actually that person. With Identity theft on a high I think it is one thing that we should be glad they are doing instead of thinking its a hassle.

This is my 2 cents.

[sweeps]

Re: ING Direct vs Emigrant Direct Bank

Did any know that ED gave all there customers that were in areas effected by Katrina $1000 per house hold automically in there accounts?

I find this hard to believe. Can anyone confirm?

[Realtor]

Re: ING Direct vs Emigrant Direct Bank

Just click on the link below and then click on Bill O'Reilly Radio

http://www.emigrantdirect.com/news.php