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Never had this happen before - auto dealer

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  • Never had this happen before - auto dealer

    I took my 2011 Subaru Forester with 37,700 miles in to be serviced for a check engine light. (It turned out to be the evap purge solenoid and valve.)

    While I was sitting in the customer area, a young lady approached me and introduced herself. She explained that there was a buyer who had arrived wanting to purchase a 2011 Subaru Forester just like mine. She noted that due to having a buyer interested in my vehicle, if the dealership would buy my vehicle they would have an incentive to sweeten the deal for me.

    I have numerous times in the past received flyers in the mail from various dealers exclaiming that my specific vehicle is in very high demand and that they would be willing to give me top dollar for it. This also happened more times than I can count when I had a 2004 Subaru Legacy with 135,000 miles. I always believed that this was a marketing tactic to have someone rush in with starry eyes, get ripped off on a trade-in, and sign the dotted line to purchase an overpriced new vehicle.

    When this lady today stated this, I felt as if I were living in one of these mailers I had received before. Out of curiosity, I mentioned that I would be willing to get more information. She directed a competent-looking young salesman over to me to ask questions such as when I purchased the vehicle, which bank had financed it, and how much I currently owe for it (approx $14,500). He looked up their blue book value for it (never did tell me what it was), then took it over to have it appraised. A little while later, he returned with the good news that I would likely break even by selling it to them, which he further explained to mean that they would be willing to give me about what I owe for it. He never told me the exact figure they may be willing to give me, and the papers he carried were doubled in his hand so I couldn't have had opportunity to nonchalantly glance at the offer. Fortunately he did not attempt to pressure me into any deal. I told him I would go home and think about it, and he handed me his business card.

    I normally prefer to pay off a vehicle and not have any car payment while driving it to the point that potential necessary repairs exceed the value of the vehicle. I would also normally prefer to save up and pay for a vehicle without having to finance it, but that wasn't an option for me when I purchased this one due to my old vehicle becoming unusable without much warning.

    At home, I looked up the value of my Forester on Edmunds.com, and the trade-in value is fairly in line with what I owe on it, so maybe I wouldn't be majorly ripped off as long as they wouldn't somehow manage to tack anything back on to a vehicle I may purchase. I looked at their new and used vehicle inventory on the internet. I really didn't see anything that caught my eye. For me to consider this, I would have to see a vehicle I love with around the same mileage or less as my Forester for about the same price as what I currently owe. I would not want to go backward at all. I haven't even been in the market for another vehicle. I have plans to pay this Forester off within 14 months.

    I am a single mom who looks much younger than 41 (people are shocked to hear that I am no longer in my early 20s), so I probably seem like easy prey. Having been fairly naive in my younger, more inexperienced years, I feel that I have become quite a skeptic at things like this. But I have never been personally approached before with an offer to buy my vehicle while I was simply waiting to have it serviced. I tried to Google this probable marketing tactic, but didn't come up with anything.

    I am not at all tempted to take them up on this offer. I was just wondering, have any of you heard of this marketing ploy before?
    Last edited by Chris73; 02-25-2015, 10:24 AM. Reason: readability

  • #2
    I've never heard of it but it would make think they were trying to scam me. How convenient that he was going to give you an even trade for it without mentioning the amount. It takes alot for me to trust anyone when it comes to exchanging money.
    30 Tips for WAH JOBS

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    • #3
      The dealer wants to buy your car because they can sell it to someone else for profit. If you really wanted to sell your car, you could do it yourself and get more money for it. It sounds like your car is pretty new with not a lot of miles on it, so I don't see any reason for you to sell it.

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      • #4
        I've never heard of that, but then again, I don't spend much time shopping for cars or hanging around car dealerships. I bought my truck 4 years ago and haven't been to a dealership since.

        But, I'd be inclined to think that something isn't right with that scenario. I'd go with my gut and stay away from any type of deal or offer that comes from that exchange.
        Brian

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        • #5
          Originally posted by safari View Post
          The dealer wants to buy your car because they can sell it to someone else for profit. If you really wanted to sell your car, you could do it yourself and get more money for it.
          Bingo. Exactly what I was going to say. The next time that happens, ask them to give you the name and number of the person who wants to buy your car and you'll call them yourself. See what they say.
          Steve

          * Despite the high cost of living, it remains very popular.
          * Why should I pay for my daughter's education when she already knows everything?
          * There are no shortcuts to anywhere worth going.

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          • #6
            Originally posted by safari View Post
            The dealer wants to buy your car because they can sell it to someone else for profit. If you really wanted to sell your car, you could do it yourself and get more money for it. It sounds like your car is pretty new with not a lot of miles on it, so I don't see any reason for you to sell it.
            I just looked up on autotrader.com some 2011 Subaru Foresters in my area for sale. They are listed from $19,178 - $20,000 with mileage of 34,000 - 39,538. What a nice little $5000 profit the dealer would make for their sweetened deal on my Forester! I definitely don't have any reason to sell mine.

            disneysteve, what an excellent idea!

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            • #7
              It's just the dealer trying to make a deal. That's not a rare vehicle by any stretch of the imagination, and they are right, they will find a buyer for that exact car (after they take it on trade, and advertise it for sale).

              They're looking for a sucker; good thing that's not you. Right?
              History will judge the complicit.

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              • #8
                Originally posted by ua_guy View Post
                It's just the dealer trying to make a deal. That's not a rare vehicle by any stretch of the imagination, and they are right, they will find a buyer for that exact car (after they take it on trade, and advertise it for sale).

                They're looking for a sucker; good thing that's not you. Right?
                You're right about that! I know which dealership I won't go to if I ever decide to shop for another vehicle. I wonder if they will be surprised that I don't come rushing back in to take them up on their fantastic offer.

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                • #9
                  The EXTACT same thing happened to my Sister in Law over the phone with her Subaru dealer and she fell for it. She went straight down and traded in her used Subaru for a new expensive model, all based on the fact that the dealership was looking for used Subaru's just like hers and were willing to pay top dollar for it! Total scam and naive people fall for it. She still thinks she got a great deal because her old car was in such demand!

                  I never said a word and just sat back and laughed.

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                  • #10
                    stay away from d(st)ealerships at all costs
                    Gunga galunga...gunga -- gunga galunga.

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                    • #11
                      We still get mail from the dealer where we bought our first van. I'm pretty certain that there is nobody out there looking for a 1996 Caravan.
                      Steve

                      * Despite the high cost of living, it remains very popular.
                      * Why should I pay for my daughter's education when she already knows everything?
                      * There are no shortcuts to anywhere worth going.

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                      • #12
                        Originally posted by disneysteve View Post
                        I'm pretty certain that there is nobody out there looking for a 1996 Caravan.

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                        • #13
                          Sounds like it's been a successful marketing ploy for the dealership. Flatter the car owner, make them feel like they've done so well buying a car which is now in 'demand.' If you sell to them, it's presumed that you'd be smart and buy a brand new Subaru fully absorbing resultant first two years of depreciation. If you use their financing, there is the commission from that institution. The real profit is in the add-ons like prepping, delivery, titling, warranty write-up, special tires, paint protection, scotchgarding, and more.

                          On the other hand...when DH went to pick up our RV having had it serviced and checked as 'highway ready,' for another season of travel, another customer asked to see the inside of our rig. Long story short, he offered DH more than we originally paid for this pre owned rig. Changed our plans for summer and fall but with gas prices escalating just then, we felt we made a realistic decision. I hope the new owner has been enjoying that RV as much as we did, she was real sweet.

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                          • #14
                            Originally posted by snafu View Post
                            Sounds like it's been a successful marketing ploy for the dealership. Flatter the car owner, make them feel like they've done so well buying a car which is now in 'demand.' If you sell to them, it's presumed that you'd be smart and buy a brand new Subaru fully absorbing resultant first two years of depreciation. If you use their financing, there is the commission from that institution. The real profit is in the add-ons like prepping, delivery, titling, warranty write-up, special tires, paint protection, scotchgarding, and more.

                            On the other hand...when DH went to pick up our RV having had it serviced and checked as 'highway ready,' for another season of travel, another customer asked to see the inside of our rig. Long story short, he offered DH more than we originally paid for this pre owned rig. Changed our plans for summer and fall but with gas prices escalating just then, we felt we made a realistic decision. I hope the new owner has been enjoying that RV as much as we did, she was real sweet.
                            The salesman did excitedly proclaim that they may even be able to get me into a new vehicle, and they offer financing as low as 1.4%! I wondered what hefty percent he would get for commission on selling a new vehicle. Also, I never did see any prospective buyer that had supposedly just arrived.

                            What a neat story about your RV. I bet that sweet lady was so happy to have been there at the right time to get a well-loved RV!

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                            • #15
                              Originally posted by Chris73 View Post
                              The salesman did excitedly proclaim that they may even be able to get me into a new vehicle, and they offer financing as low as 1.4%! I wondered what hefty percent he would get for commission on selling a new vehicle. Also, I never did see any prospective buyer that had supposedly just arrived.

                              What a neat story about your RV. I bet that sweet lady was so happy to have been there at the right time to get a well-loved RV!
                              My friend used to sell cars. There is no money in selling new cars. The salesman gets a flat rate for selling a new car. The bigger money is in selling used cars. The dealer sets a floor price on used cars. Whatever the salesman can sell the car above that price, they get a percentage of. So, the more they can sell it for, the more they get.

                              You were probably high pressured by the new car salesman because it's February. He might not have sold a car in the past week and probably can't pay his electric bill.
                              Brian

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