My July payment was due July 6th with a grace period until July 16th.
Coming July 16th I was still waiting on an answer from the bank regarding extending my hardship reduced payments.
So I made the reduced payment of 1550.
I received a letter yesterday July 22th dated July 17th saying that they declined the hardship extension and that I was due for a payment of 2,194.
I called today and they tell me they changed the salary requirements for hardship so I was no longer elegible and that unless In paid the difference of $645 before Aug 6th I would be showing a late payment on my credit.
In addition, while I talked to two different representatives, they are both totally unflexible to even talk about options. They were unwilling to even listen to what I was saying and became frustrated and rude. I stay put and asked to talk to a manager. I was transfered to a voicemail with nothing more than a humph. (What happened with "thank you for calling HSBC I am transferring you call now, please hold"?)
I understand they are very busy, but I dont get why they have to take it personal. As intructed I faxed them an appeal letter.
In any case, I don't have $645 and I am facing a very real posibility of being late on payments for the first time on my life.
I can get over that, but what I am really concerned about is (and I know I have said it before)
1) How will I be able to rent in a decent place with decent schools if my credit goes down the drain.
2) How willI ever be able to pay back the defficiency which is now at approx 100 grand!! At the very least if the house goes in auction.
I really hope things turn around and they approve hardship again. If they take it down at least to 1700 I should be able to manage.
I am just 10 business days away from July payment being 30 days late. No matter that I sent them 1550 (I hope I didn't since it is not helping me at all).
Words of wisdom and compassion are welcome.
I am conflicted. But this too shall pass.
Coming July 16th I was still waiting on an answer from the bank regarding extending my hardship reduced payments.
So I made the reduced payment of 1550.
I received a letter yesterday July 22th dated July 17th saying that they declined the hardship extension and that I was due for a payment of 2,194.
I called today and they tell me they changed the salary requirements for hardship so I was no longer elegible and that unless In paid the difference of $645 before Aug 6th I would be showing a late payment on my credit.
In addition, while I talked to two different representatives, they are both totally unflexible to even talk about options. They were unwilling to even listen to what I was saying and became frustrated and rude. I stay put and asked to talk to a manager. I was transfered to a voicemail with nothing more than a humph. (What happened with "thank you for calling HSBC I am transferring you call now, please hold"?)
I understand they are very busy, but I dont get why they have to take it personal. As intructed I faxed them an appeal letter.
In any case, I don't have $645 and I am facing a very real posibility of being late on payments for the first time on my life.
I can get over that, but what I am really concerned about is (and I know I have said it before)
1) How will I be able to rent in a decent place with decent schools if my credit goes down the drain.
2) How willI ever be able to pay back the defficiency which is now at approx 100 grand!! At the very least if the house goes in auction.
I really hope things turn around and they approve hardship again. If they take it down at least to 1700 I should be able to manage.
I am just 10 business days away from July payment being 30 days late. No matter that I sent them 1550 (I hope I didn't since it is not helping me at all).
Words of wisdom and compassion are welcome.
I am conflicted. But this too shall pass.

Comment