Bank of America (Strike 3)

[RJB1180]

I have had a BOA CC for almost 2 years. With theor change over/ merger with MBNA, they lsot my online payment. I have called over 5 times in the past week and finally today it was resolved. They other times were before the due date and they said that Yes we can see your payment, it will post on your due date.

Strike 4, but who is counting,

My father and I share the same first name MI and last name. So BOA thought they would be kind enough to combine our online profiles, so after 2 phone calls and over an hour on the phone, they are supposed to be seperated............

I guess we will see

UPDATE: NOT ONLY DID THEY CHARGE ME A PAY BY PHONE FEE BUT A LATE FEE FOR THEM LOSING MY PAYMENT. I HAD TO CALL AGAIN THIS MORNING FOR THEM TO FIX IT. I GUESS WE WILL SEE AT STATEMENT TIME

[Broken Arrow]

Re: Bank of America (Strike 3)

I've heard so many horror stories on here about BoA that I don't think I'll ever do any business with them.

[vsjhoc]

Re: Bank of America (Strike 3)

I recently had an experience with a CSR at BofA who was extremely helpful and went above the call of duty. So there are no absolutes when it comes to banks, credit card companies, etc.

[creditcardfree]

Re: Bank of America (Strike 3)

Oh, you all are definitely scaring me away from BOA. We've recently moved. We are still banking across state lines. I was beginning to consider BOA...it's just up the street. I may look at Wells Fargo.

[tinapbeana]

Re: Bank of America (Strike 3)

Oh, you all are definitely scaring me away from BOA. We've recently moved. We are still banking across state lines. I was beginning to consider BOA...it's just up the street. I may look at Wells Fargo.

*cough cough* try a credit union *cough*

[Broken Arrow]

Re: Bank of America (Strike 3)

*cough cough* try a credit union *cough*

Here's a cough drop.


But Tina's right. Ever since I joined a credit union, I've never looked back. Right now, I'm a member of two of them actually.

[creditcardfree]

Re: Bank of America (Strike 3)

*cough cough* try a credit union *cough*

I'll look into that too. There are so many choices. I could also go online with USAA. I was hoping to find a national branch that would be easy to work with when we move every three years for the army.

Hot tea works wonders for coughs as well!

[tinapbeana]

Re: Bank of America (Strike 3)

hehehe... i myself prefer hot totties (almost typed hot hotties! HEHEHE!!!! i like those too!).

ok, maybe the paint fumes are lingering in the office...

[rduell]

Re: Bank of America (Strike 3)

I was just thinking yesterday of opening a checking and savings account with them to join their Save the Change program. Hmmm....

[PRICEPLUS]

Re: Bank of America (Strike 3)

I do business with a small local bank and I am completely happy! So far at least!

[Broken Arrow]

Re: Bank of America (Strike 3)

(almost typed hot hotties! HEHEHE!!!! i like those too!).

ME TOO! Wow, I never knew we had so much in common!

[PauletteGoddard]

Re: Bank of America (Strike 3)

prefer hot totties

Totty is British slang for a sexually attractive woman. I am not making this up: a Red Dwarf fan and someone who's seen "Curse of the Wererabbit" will attest to this.

Bank of America drove me away. I like credit unions, and small local banks are good. You want to know your banker and have your banker know you. It's comforting to know your money is being circulated among your community, and to bank somewhere they appreciate your loyal business.

[tabbycat31]

Re: Bank of America (Strike 3)

*cough cough* try a credit union *cough*

I am not a BOA customer, but a credit union would be hard for someone like me who does not live anywhere near one.

However I am very satisfied with Wachovia (was First Union in my area)

[kv968]

Re: Bank of America (Strike 3)

I must admit, I don't mind BOA. I've survived through Summit, Fleet and now them. I have noticed that there have been quite a few complaints about them but for me so far, so good. I've used their online banking and billpay for years and I'm quite pleased with them. I did have a problem once (not of BOA's doing) with an online bill payment supposedly not received by a certain cell phone company but the BOA rep got on the line with them and settled it.

[tabbycat31]

Re: Bank of America (Strike 3)

when I had my identity stolen in 2000, the first person to come to my defense was the branch manager of First Union (now Wachovia). It was above and beyond teh call of service that I expected. I was expecting him to meet with me for a half an hour tops, but he met wtih me for 2 hours and then adjusted his personal schedule so my problems would be resolved in a timely matter. He called every company that was involved and let them know what was going on.

It's the kind of service you expect from a local bank that I got with a chain bank.