I've read a few articles recently discussing the steady growth in the number of physical bank branches. Here in NJ and the Philly area, they just can't stop building new bank branches. They are all over the place. There are intersections with 2 or 3 banks on opposite corners. Commerce has numerous branches less than a mile apart.
I've spoken to folks who work in banking and even they don't understand the trend. How can the banks possibly be making money building all of these branches when more and more banking transactions take place electronically. I pay some bills online. The rest are either autowithdraws from my checking account or autocharged to my credit card (and that bill is paid online). I deposit checks at an ATM. I withdraw cash from an ATM.
I probably physically enter a bank to do a transaction with a human teller no more than 4 or 5 times per year. I go in before our yard sale to get change. I go in December to get cash for holiday gifts for my staff (I like to have nice new bills). I go to Commerce to get coins counted. And that's about it.
So how about you? Are you the one keeping all these branches in business? What do you go into a branch for, and why can't you do it online or at an ATM? I would also include drive-up services (something I have never, ever used) with a live teller.
I've spoken to folks who work in banking and even they don't understand the trend. How can the banks possibly be making money building all of these branches when more and more banking transactions take place electronically. I pay some bills online. The rest are either autowithdraws from my checking account or autocharged to my credit card (and that bill is paid online). I deposit checks at an ATM. I withdraw cash from an ATM.
I probably physically enter a bank to do a transaction with a human teller no more than 4 or 5 times per year. I go in before our yard sale to get change. I go in December to get cash for holiday gifts for my staff (I like to have nice new bills). I go to Commerce to get coins counted. And that's about it.
So how about you? Are you the one keeping all these branches in business? What do you go into a branch for, and why can't you do it online or at an ATM? I would also include drive-up services (something I have never, ever used) with a live teller.
Comment