Tweet
Hey, I don't post very much, but I lurk around here a lot. I wanted to know what you folks would do in my position.
I went to open a commerce bank checking account about 2 months ago. They had some cash incentives for signing up for a direct deposit, signing up for online bill pay, etc. All I wanted to do was to sign up for a checking account. I told the banker this as well. My two friends with me wanted to get credit cards, but I did not because I know that my credit score is not good enough to get approved.
About three weeks later, I get a statement in the mail saying that I was declined from getting a credit card. I called the bank multiple times and got a phone call back a few days later. The banker apologized for this happening, but he said that there was nothing they could do about it. He said it probably happened because he got me confused with one of my friends. I argued with him for probably 10-15 minutes, but he was very firm about Commerce Bank not making amends.
This is upsetting to me because I don't have a great credit score as it is, and this is only going to put another dent in it. What can I do about this? Is there someone or some organization that I can contact? Keep in mind that I can't afford to pay for a lawyer, etc. Thanks a lot.
I went to open a commerce bank checking account about 2 months ago. They had some cash incentives for signing up for a direct deposit, signing up for online bill pay, etc. All I wanted to do was to sign up for a checking account. I told the banker this as well. My two friends with me wanted to get credit cards, but I did not because I know that my credit score is not good enough to get approved.
About three weeks later, I get a statement in the mail saying that I was declined from getting a credit card. I called the bank multiple times and got a phone call back a few days later. The banker apologized for this happening, but he said that there was nothing they could do about it. He said it probably happened because he got me confused with one of my friends. I argued with him for probably 10-15 minutes, but he was very firm about Commerce Bank not making amends.
This is upsetting to me because I don't have a great credit score as it is, and this is only going to put another dent in it. What can I do about this? Is there someone or some organization that I can contact? Keep in mind that I can't afford to pay for a lawyer, etc. Thanks a lot.
Comment