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Last week, during my fillup, I noticed check battery light was on in my car. When I asked mechanic to check the light, he plugged diagnostics computer under the steering column and told me that everything in the car was fine, except battery was not taking charge. He told me he would replace the battery for $145, and I agreed after he told me he had one that fit my car.
After unscrewing my battery, he tells me he does not have that particular model and then tells me that I still have to pay him $145 as he "worked" on the car. I told him I would not pay $145 as he did not replace the battery but would be willing to pay for his diagnostics.
He refused saying he had put in same amount of work as putting in a new battery. I told him BUT I DID NOT GET THE BATTERY. He still charged me $145 on my credit card, saying I can take the car to the dealership and they will probably do it for free as the car is under warranty. My main concern was getting home from work that night and I did not want the car to stop in the middle of highway.
I promptly took the car to dealership on this Monday, and they replaced the battery for no charge (covered under warrranty).
I got so upset that the mechanic knew battery was under warranty but acted like he worked on the car to scam money off me. In any case, I notified the credit card company and they reversed the charge, pending investigation. I also contacted better business bureau and filed complaint.
Has anyone else been scammed like this? Times like this really makes me appreciate my regular mechanic I take the car to whenever I have any problems.
After unscrewing my battery, he tells me he does not have that particular model and then tells me that I still have to pay him $145 as he "worked" on the car. I told him I would not pay $145 as he did not replace the battery but would be willing to pay for his diagnostics.
He refused saying he had put in same amount of work as putting in a new battery. I told him BUT I DID NOT GET THE BATTERY. He still charged me $145 on my credit card, saying I can take the car to the dealership and they will probably do it for free as the car is under warranty. My main concern was getting home from work that night and I did not want the car to stop in the middle of highway.
I promptly took the car to dealership on this Monday, and they replaced the battery for no charge (covered under warrranty).
I got so upset that the mechanic knew battery was under warranty but acted like he worked on the car to scam money off me. In any case, I notified the credit card company and they reversed the charge, pending investigation. I also contacted better business bureau and filed complaint.
Has anyone else been scammed like this? Times like this really makes me appreciate my regular mechanic I take the car to whenever I have any problems.
(I find it's much easier to keep track of "the little things" like a cracked CV boot or low power steering fluid when we're forced to crawl under the car every 3,000 miles to change the oil.)
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