Okay guys... So a little rant about American Airlines for a second. I've now heard of two separate instances where they were completely heartless with people dealing with medical emergencies/family emergencies... and I've been treated poorly myself on a flight. That being said, I've decided to never use the company's services again (even if it means I'll pay more).
Do you all have any companies you feel that way about?
Do you all have any companies you feel that way about?
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