So today I was in Target and had a few Nivea coupons I printed out from the Target website for bodywash, it was already on sale for $2.43 so it came out free because the coupon was for $3.00 I went to the first cashier and she completely freaked out and said she didn't know how to scan them and to go wait in another line. As I waited in the other line the store manager approached me and told me I was only allowed to get one bottle. I told her I would use cash for one transaction and my credit card for the next ( Mind you I wasn't paying anything at all for it). She gave me an attitude and I noticed all the cashiers were extremely rude and rolled their eyes as my total came out to $0.00. Everything was legit. Not to mention the security guard followed me around the store the second time I came in. I was not doing anything illegal I just took advantage of the coupons that were on the actually Target website, but it really bothered me on how they treated me. I felt like they viewed me as a theif. What do you suggest I do next time, find another Target? I just want to know if any of you savers have experienced this?
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What do you do when cashier gets angry @ coupons?
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from help.target.com:
Manufacturer and Target Coupons:
Target accepts one Manufacturer Coupon and one Target Coupon for the same item (unless prohibited by either coupon).
We reserve the right to accept, refuse, or limit the use of any coupon.
Limit of 4 identical coupons per household, per day (unless otherwise noted on coupon).
All valid coupons should be presented to the cashier during checkout.
Item purchased must match the coupon description (brand, size, quantity, color, flavor, etc.).
Coupon amount may be reduced if it exceeds the value of the item after other discounts or coupons are applied.
We can't give cash back if the face value of a coupon is greater than the purchase value of the item.
All applicable sales taxes are paid by the guest.
These guidelines apply to all coupons accepted at Target (Color Checkout Coupons, Internet Coupons, •Mobile Coupons, Mailed Coupons, Coupons from Newspapers and Magazines, etc.).
I've never encountered that sort of rudeness. Did they try to explain?"There is some ontological doubt as to whether it may even be possible in principle to nail down these things in the universe we're given to study." --text msg from my kid
"It is easier to build strong children than to repair broken men." --Frederick Douglass
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The few times that I've had a cashier get frustrated with coupons that didn't want to work or they didn't know how, I just kindly told them not to worry and to give me the coupon back. Then I simply go to the customer service desk and have them give me the coupon value in cash. Never had a problem that way.
Though I do find it funny that the managers/cashiers of these stores don't seem to have a working knowledge of day to day things like coupon and gift cards. I buy a lot of egift cards and I am constantly explaining to them how to get them to work without having to type in the code or in some cases reload the card instead of using the card.
One day I'll have them all trained.
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Originally posted by LittleMissSplendid View PostIn addition to what rennigade has suggested I'd contact their corporate office especially since the store manager was in on the rudeness.Originally posted by rennigade View PostPrint out their coupon policy, its online. Tell them they need a refresher on their own policies.
@Lemm101
So sorry this happened~ Eagle
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Call customer service and complain. I have let a few stores know of their stores' failings on their facebook pages..... I no longer have this problem as the Target near me just closed because no-one went there.. I hear they have the same problem in Canada.
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