I saw an after Christmas sale ad for furniture- with $999 purchase on the Macy's card, you get free delivery and 12 months to pay with no interest. I saw a dining set that looked good (about $1400) and went into the Home store to check it out. Decided to purchase. I've had a macy's card for years but only use it occasionally for small purchases. (I prefer to use my AMEX Blue cash or Nordstrom VISA to get the cash rewards.) While filling out the purchase paperwork, the system prompted the salesman to call in. No big deal to me since it was a larger purchase. They asked if they could run my credit report. I said yes with confidence,as I just refinanced my home 2 months ago and received a full set of credit reports- everything was spotless and credit scores 800-810. Result: Macy's denied me for the 12 month financing.
But the sales rep graciously announced I do qualify to put that amount on my revolving, gee no thanks. Well I really wanted that table- great price and exactly the style I wanted- so I used one of my other cards and I'll just pay it off, and still got free delivery. So I'm thinking, okay maybe the refi caused my credit to temporarily be lowered... today I got a form letter from Macy's saying I could request a specific reason I was denied... at the bottom it showed they used Equifax and my credit score is 820. My question is, how high of a score does someone need for Macy's? I'm just shaking my head in amazement here. I wrote a short but direct email to them about how ridiculous their company looks, to deny someone with a high credit score. Maybe it's bait and switch... advertise the 12 month no interest and then deny most of the customers and get them to put it on the revolving account?
Frankly I'm shocked because I've never been denied credit, at least since I was 18 or so. Wondering if this is common for Macys or even other retailers? I purchased furniture a couple years ago from Thomasville on a 12 month (it was a brand new account) and had no problems qualifying for a much larger purchase amount.

Frankly I'm shocked because I've never been denied credit, at least since I was 18 or so. Wondering if this is common for Macys or even other retailers? I purchased furniture a couple years ago from Thomasville on a 12 month (it was a brand new account) and had no problems qualifying for a much larger purchase amount.
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