Closing credit card account

[clcarlton]

I recently opened a Capitol One credit card, looking to transfer the balance from my first credit card. On the day I get my new card, there are messages on my home machine saying that they need to talk to me ASAP about possible fraudulent activities. Mind you, I did not give them my home phone # and I've not activated the card yet. Also, I did a little digging on Capitol One cards and it seems nothing but complaints about Capitol One service.

My question is, should I have them close the acct before I even activate the card? Will this hurt my score since I've not activated the card?

[JoshuaHeckathorn]

I've used a Cap One card for about 10 years and I've never had a problem with their service. They do tend to be a bit hypersensitive when it comes to fraud protection, which can be annoying at times.

I wouldn't close the card since you were just approved for it. You might as well give them a chance and keep the available credit, which should help improve your CU ratio and overall FiCO scores.

[MrPolarZero]

don't close the account yet. Perhaps the company is doing everything they can just to solve the problem.

[cjscully]

IIRC, if you don't activate it the bank closes the account.