Hi everyone,
We put money in a dependent care FSA every paycheck, and it has worked ok for the last two years. Every 3-4 weeks we have to submit a request to the FSA administrator (Ceridian) and they will issue us a check. Lately though, I have noticed that it is taking them longer and longer to 1) process the claim and 2) issue the check. For instance, I faxed the latest request on 11/14, and it has not been processed yet. Usually from the time it is processed before the check is issued it can take up to 1.5-2 weeks. So that is quite a bit of lag. I am wondering if anyone else has experienced this, and whether this is even legal? Maybe Ceridian is having cash flow issues?
We put money in a dependent care FSA every paycheck, and it has worked ok for the last two years. Every 3-4 weeks we have to submit a request to the FSA administrator (Ceridian) and they will issue us a check. Lately though, I have noticed that it is taking them longer and longer to 1) process the claim and 2) issue the check. For instance, I faxed the latest request on 11/14, and it has not been processed yet. Usually from the time it is processed before the check is issued it can take up to 1.5-2 weeks. So that is quite a bit of lag. I am wondering if anyone else has experienced this, and whether this is even legal? Maybe Ceridian is having cash flow issues?
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