The Saving Advice Forums - A classic personal finance community.

MEAN PEOPLE SUCK (long)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • MEAN PEOPLE SUCK (long)

    Somebody somehow got a hold of my husband’s debit card number and cleaned out our checking account yesterday to the tune of $600. We can’t figure out how, because we physically have both the cards. Of course we canceled them and we will get the money back after an ‘investigation.’ There was one charge to a Walmart in a town we’ve never heard of for $327 and to a CVS in the same town for almost $300.

    The plot thickens….

    On Tuesday there was a message on the answering machine (I was home when the phone rang but I was about to put the boys in the tub and I didn’t recognize the number from Cincinnati, OH so I let the machine pick it up). Anyway, the message was a man saying something like ‘This message is for DH’s First and Last Name, we are calling from your bank about some suspicious debit card activity. Please call back at 1-800 blah blah blah you can call 24 hours a day). I thought it was a phishing scam because we belong to a credit union (not a bank) and if there was a problem with the account they would call me as the primary cardholder (I confirmed this with them yesterday). So after we discover this whole fiasco with our CU debit card yesterday we called the number on caller ID (not the 800 number that was left in the message.) It connected to a bank we’ve never heard of called Fifth Third bank (dubbya dubbya dubbya 53 dot com). We’ve never heard of this bank. We asked to be connected to the fraud dept but they had closed for the day. Interesting since whoever called said we could call 24 hours/day. We’re afraid that someone opened an account in my husband’s name. But we don’t want to give any personal info over the phone (like a SSN) surely they can look it up with his name or phone number since they have that info (or someone does)?

    THEN, we get a call on our home phone last night with a number that was an eerily close combination of mine and DHs cell phone numbers and the caller id said something like ‘Private Number’ or something else that I hadn’t seen before. So I call the number back and I get a recording from Verizon saying the number is no longer in use. Seems fishy after everything else.

    It seems that some A-HOLE may be using my DH’s identity for stuff, but we we’re not sure if it’s more than just the CU debit card or more widespread. I told him to contact the credit agencies and check his credit report. I have checked our credit cards, and nothing fishy is going on though I think we will get new cards issued just in case.

    There was an instance in August where we had a duplicate charge from a liquor store 1 day apart. After talking with the credit union yesterday, I was told one of them was rung as a debit card (legit one) and the other as a credit card. We have already talked to the store twice and were told it must be a banking error b/c they cannot batch out the machine more than once. Then we find out it was different types of transactions and DH goes back yesterday to talk to the owner. He said he doesn’t know how anyone could get a number as it does not print on the receipt. DH says he swiped his own card so it’s not like an employee secretly swiped the card with a reader. Who knows, but it’s all very scary stuff. We can’t say this is where his card number was stolen, but it seems suspicious to us.

    So be careful. You don’t have to have your card stolen to be stolen from!

    Any advice would be welcome. Anyone ever hear of Fifth Third bank? I went to their ‘contact us’ page and there were no addresses listed, just phone numbers. Is that odd?

    I HATE THEIVING B@STARDS!!!!

  • #2
    Yup, Fifth Third is a real bank. There is an office right down the street from me. The name comes from the merger between Third National Bank and Fifth National Bank (I looked that up once because I always heard their ads and thought the name was very odd).

    And yes, it is hard to know how someone gets your card numbers - we had the same thing happen earlier this year.

    Comment


    • #3
      That is the problem with those fraud cards.

      Someone opened accounts in my name but the reason I found out is a card company called and left me a message. When I called back, they asked for my SS#. I was very suspicious and they wouldn't tell me anything without the SS#. I actually just had to hang up on them.

      I ended up checking my credit report and seeing that multiple inquiries had been made. I also googled the phone # to confirm it belonged to the bank that called. I did eventually call back to confirm that my identity had been stolen. But I would be very careful to give the SS# to anyone. Anyone can say they are a legit bank. So it's kind of the catch-22 of their fraud notification method.

      Sorry to hear it - I have been there.

      The best is that no one will care to go after the thieving bastards. It's just a cost of doing business for these banks. They could care less. This is why it is such a rising crime - these people just do not get caught because no one is really looking for them. The credit cards were all happy to close the cards and remove the charges, but could care less in pursuing the thieves.

      Even better is I still get junk mail from a lot of these cards for being such a valued customer. !! Every time I get that junk I make a mental note never to do business with them, EVER.

      Now I am done ranting. Pull all of your credit reports and call all the THREE Bureaus to put fraud alerts on all your accounts. You can technically call one, and wait for them to notify the rest. I wouldn't wait, personally. All 3 need to be on fraud alert ASAP.

      File a police report (you will need it as proof, to be able to extend the fraud alerts to 7 years). You can probably even just file a police report online.

      I would also sign up for credit monitoring, for a short time. The free report once a year is not enough when someone is USING your identity. If you sign up for triple monitoring you will be notified any time there is activity on any of your credit reports. Each bureau reports different things. I could have checked one of my reports and been clueless, though a lot of activity showed up on my other reports.

      Technically you should be notified if there is a FREE fraud alert on your account, but truth is not all the creditors bother to call. I think paying for the monitoring is a necessary evil when your identity is breached. I just dropped mine and it has been a year. It still makes me nervous that one bastard card issuer is not going to call me when someone applies for a card in my name. It happens. Though technically I have 6 years left on my fraud alert and I should ALWAYS be notified of new credit inquiries.

      Good Luck.
      Last edited by MonkeyMama; 10-03-2008, 07:15 AM.

      Comment


      • #4
        wow, really sorry to hear about the issues. Definitely buy reports from all 3 credit bureaus (they don't always all catch the same stuff, so buying them all would be worth it IMO), and call all of your banks, credit cards, etc. to inform them of your concerns. Some will offer a free watch on your accounts and/or credit report, so if they do, definitely accept. You can either request immediate changes to all of your accounts to get your assets/liabilities moved into entirely new accounts, or you can just keep an eye on everything and take no action for now unless you discover more illigit activity.

        Good luck with it all, I hope it works out for you. Better to catch it now than discover it months or years down the road.

        Comment


        • #5
          Here are some useful links.

          IdentityTheft.org - Identity Theft Prevention and Survival

          Well, click on the FAQs, it had links to the bureaus and such. (It looks like this website sells some type of product - ignore that part - but otherwise it had some good advice and links).

          Comment


          • #6
            You definitely don't need to lose your card to have it "stolen". Last year, I got a bill from a credit card that we never use and don't carry but was still open, so I knew immediately it was a problem. I called and they cancelled the card and removed the charge. I had to sign an affidavit for them. Fortunately, it never cost me a penny and there was no other fraudulent activity on any other accounts.
            Steve

            * Despite the high cost of living, it remains very popular.
            * Why should I pay for my daughter's education when she already knows everything?
            * There are no shortcuts to anywhere worth going.

            Comment


            • #7
              My husband just lost his wallet so I had to cancel the debit and credit card therein so mean people can't use them. I'm still worried b/c it has his driver's license in it.

              Best of luck to you.

              Comment


              • #8
                Sorry to hear about that cashqueen, hopefully those thieves will be caught, and everything will work out in your favor.

                I lost my cards, 3 to be exact, all in one setting, noticed I lost them in a matter of an hour, and canceled them all. After that I got fraud alert on my cards, ever time my card is used I get a phone call from the CC company to verify if its me that used the car. It makes me sleep better at nights.

                Comment


                • #9
                  I once left several credit cards in a hotel room. I didn't realize I had lost them until I was on the flight home! So I had to wait and wait to get grounded so I could call and cancel. Luckily, I had subscribed to a cancellation service that did all the work for me in cancelling my cards and getting new ones issued. It was still scary, though it didn't result in any fraud.

                  Comment


                  • #10
                    You have to file a police report and they will check it out, I think they must have some cc fraud department.

                    Comment


                    • #11
                      Originally posted by disneysteve View Post
                      You definitely don't need to lose your card to have it "stolen". Last year, I got a bill from a credit card that we never use and don't carry but was still open, so I knew immediately it was a problem. I called and they cancelled the card and removed the charge. I had to sign an affidavit for them. Fortunately, it never cost me a penny and there was no other fraudulent activity on any other accounts.
                      Agreed that you don't need to lose your card or have it stolen.
                      A number of years ago the CC company called us to report suspicious activity. There were $1300 in charges on the card in a different part of the country. We had both of our cards, but the CC company said that these were swiped transactions - not someone just keying in our number and using it online. The CC company said that thieves now have the ability to make fake cards with the real information in the magnetic strip.

                      Scarry stuff. Sorry you have to go through this.

                      Comment


                      • #12
                        You don’t really need to wait to for your creditors to call you up and inform you about fraudulent charges on your account. You should always keep yourself updated on all your credit accounts. Many credit card companies offer a service called credit watch and they will alert you every time a new account or inquiry is placed against your credit report.

                        Comment

                        Working...
                        X