Somebody somehow got a hold of my husband’s debit card number and cleaned out our checking account yesterday to the tune of $600. We can’t figure out how, because we physically have both the cards. Of course we canceled them and we will get the money back after an ‘investigation.’ There was one charge to a Walmart in a town we’ve never heard of for $327 and to a CVS in the same town for almost $300.
The plot thickens….
On Tuesday there was a message on the answering machine (I was home when the phone rang but I was about to put the boys in the tub and I didn’t recognize the number from Cincinnati, OH so I let the machine pick it up). Anyway, the message was a man saying something like ‘This message is for DH’s First and Last Name, we are calling from your bank about some suspicious debit card activity. Please call back at 1-800 blah blah blah you can call 24 hours a day). I thought it was a phishing scam because we belong to a credit union (not a bank) and if there was a problem with the account they would call me as the primary cardholder (I confirmed this with them yesterday). So after we discover this whole fiasco with our CU debit card yesterday we called the number on caller ID (not the 800 number that was left in the message.) It connected to a bank we’ve never heard of called Fifth Third bank (dubbya dubbya dubbya 53 dot com). We’ve never heard of this bank. We asked to be connected to the fraud dept but they had closed for the day. Interesting since whoever called said we could call 24 hours/day. We’re afraid that someone opened an account in my husband’s name. But we don’t want to give any personal info over the phone (like a SSN) surely they can look it up with his name or phone number since they have that info (or someone does)?
THEN, we get a call on our home phone last night with a number that was an eerily close combination of mine and DHs cell phone numbers and the caller id said something like ‘Private Number’ or something else that I hadn’t seen before. So I call the number back and I get a recording from Verizon saying the number is no longer in use. Seems fishy after everything else.
It seems that some A-HOLE may be using my DH’s identity for stuff, but we we’re not sure if it’s more than just the CU debit card or more widespread. I told him to contact the credit agencies and check his credit report. I have checked our credit cards, and nothing fishy is going on though I think we will get new cards issued just in case.
There was an instance in August where we had a duplicate charge from a liquor store 1 day apart. After talking with the credit union yesterday, I was told one of them was rung as a debit card (legit one) and the other as a credit card. We have already talked to the store twice and were told it must be a banking error b/c they cannot batch out the machine more than once. Then we find out it was different types of transactions and DH goes back yesterday to talk to the owner. He said he doesn’t know how anyone could get a number as it does not print on the receipt. DH says he swiped his own card so it’s not like an employee secretly swiped the card with a reader. Who knows, but it’s all very scary stuff. We can’t say this is where his card number was stolen, but it seems suspicious to us.
So be careful. You don’t have to have your card stolen to be stolen from!
Any advice would be welcome. Anyone ever hear of Fifth Third bank? I went to their ‘contact us’ page and there were no addresses listed, just phone numbers. Is that odd?
I HATE THEIVING B@STARDS!!!!
The plot thickens….
On Tuesday there was a message on the answering machine (I was home when the phone rang but I was about to put the boys in the tub and I didn’t recognize the number from Cincinnati, OH so I let the machine pick it up). Anyway, the message was a man saying something like ‘This message is for DH’s First and Last Name, we are calling from your bank about some suspicious debit card activity. Please call back at 1-800 blah blah blah you can call 24 hours a day). I thought it was a phishing scam because we belong to a credit union (not a bank) and if there was a problem with the account they would call me as the primary cardholder (I confirmed this with them yesterday). So after we discover this whole fiasco with our CU debit card yesterday we called the number on caller ID (not the 800 number that was left in the message.) It connected to a bank we’ve never heard of called Fifth Third bank (dubbya dubbya dubbya 53 dot com). We’ve never heard of this bank. We asked to be connected to the fraud dept but they had closed for the day. Interesting since whoever called said we could call 24 hours/day. We’re afraid that someone opened an account in my husband’s name. But we don’t want to give any personal info over the phone (like a SSN) surely they can look it up with his name or phone number since they have that info (or someone does)?
THEN, we get a call on our home phone last night with a number that was an eerily close combination of mine and DHs cell phone numbers and the caller id said something like ‘Private Number’ or something else that I hadn’t seen before. So I call the number back and I get a recording from Verizon saying the number is no longer in use. Seems fishy after everything else.
It seems that some A-HOLE may be using my DH’s identity for stuff, but we we’re not sure if it’s more than just the CU debit card or more widespread. I told him to contact the credit agencies and check his credit report. I have checked our credit cards, and nothing fishy is going on though I think we will get new cards issued just in case.
There was an instance in August where we had a duplicate charge from a liquor store 1 day apart. After talking with the credit union yesterday, I was told one of them was rung as a debit card (legit one) and the other as a credit card. We have already talked to the store twice and were told it must be a banking error b/c they cannot batch out the machine more than once. Then we find out it was different types of transactions and DH goes back yesterday to talk to the owner. He said he doesn’t know how anyone could get a number as it does not print on the receipt. DH says he swiped his own card so it’s not like an employee secretly swiped the card with a reader. Who knows, but it’s all very scary stuff. We can’t say this is where his card number was stolen, but it seems suspicious to us.
So be careful. You don’t have to have your card stolen to be stolen from!
Any advice would be welcome. Anyone ever hear of Fifth Third bank? I went to their ‘contact us’ page and there were no addresses listed, just phone numbers. Is that odd?
I HATE THEIVING B@STARDS!!!!
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