Re: Shopping at Walmart
I hate walmart. I hate their customer service. It sucks. I hate waiting in their long lines only to deal with a tired, underpaid cashier. I go to walmart maybe twice a year. And it's only when I need to buy a lot of bulk items that I either can't get elsewhere or it's so substantially cheaper that it's worth the headache. And even then, I've been known to shop, have two carts full of stuff, and get so frustrated in line that I walk out. Seriously, I've walked out mid-checkout because the cashier got into a huge fight with the lady behind me. I wish they'd spend a little extra to get some decent help. I also don't think that walmart is all that much cheaper then other stores. If you use coupons and watch ads, you can usually get most items for less then what you'd pay at walmart.
If a walmart executive finds this, i have some suggestions:
I don't understand why walmart puts in 40+ check out isles. They never have more then 7 open. Black Friday they might open 10, before Christmas, they might open 9. Why not get ride of all of those check out isles and add some more shelves for more junk? Or, better yet, why not open up more lines so that I don't get frustrated and walk out leaving you with a bunch of junk to put back on the shelves? Why not put price checks on every isle? So many times I can never find a price on something and I have to walk 6 isles to find a price and then I don't want it but I don't want to walk back and look at something else so I just leave it in the wrong place. Actually, why don't you just stick stickers on everything before it even gets shelved and then you won't need fancy price checkers. And, the people in line won't have to wait 10 minutes for a manger to come help the cashier in order to get a price check. Self check out isles are poorly designed and probably cost 10 times the annual salary of one worker. They take longer to check out because they are poorly designed and some little old lady can't figure out how to push a button on a screen.
Also, why not just pay an extra $1 or $2 to get some workers that actually cares about their job? $1 or $2 can make a huge difference. Instead of sucking up employees from the bottom of the employment bucket, you could be a little pickier. Everyone at the walmart near me is bussed in from one of the worst neighborhoods in the state. A lot of them want to improve life. Why don't you save them the fee for commuting and bus them in yourself? That'd save them money and time. That's a very cheap benefit that you could provide. Or, better yet, you could work with them and provide a housing program. Work x number of hours a month and receive a housing benefit. Seriously, these people are barely surviving and working double, triple jobs just to stay make it. If you want better customer service, treat your employees better. And it doesn't have to be better pay, there are other simple cheap benefits you could provide.
Could walmart do away with all the noisy announcements between coworkers? Most of them aren't needed.
I hate walmart. I hate their customer service. It sucks. I hate waiting in their long lines only to deal with a tired, underpaid cashier. I go to walmart maybe twice a year. And it's only when I need to buy a lot of bulk items that I either can't get elsewhere or it's so substantially cheaper that it's worth the headache. And even then, I've been known to shop, have two carts full of stuff, and get so frustrated in line that I walk out. Seriously, I've walked out mid-checkout because the cashier got into a huge fight with the lady behind me. I wish they'd spend a little extra to get some decent help. I also don't think that walmart is all that much cheaper then other stores. If you use coupons and watch ads, you can usually get most items for less then what you'd pay at walmart.
If a walmart executive finds this, i have some suggestions:
I don't understand why walmart puts in 40+ check out isles. They never have more then 7 open. Black Friday they might open 10, before Christmas, they might open 9. Why not get ride of all of those check out isles and add some more shelves for more junk? Or, better yet, why not open up more lines so that I don't get frustrated and walk out leaving you with a bunch of junk to put back on the shelves? Why not put price checks on every isle? So many times I can never find a price on something and I have to walk 6 isles to find a price and then I don't want it but I don't want to walk back and look at something else so I just leave it in the wrong place. Actually, why don't you just stick stickers on everything before it even gets shelved and then you won't need fancy price checkers. And, the people in line won't have to wait 10 minutes for a manger to come help the cashier in order to get a price check. Self check out isles are poorly designed and probably cost 10 times the annual salary of one worker. They take longer to check out because they are poorly designed and some little old lady can't figure out how to push a button on a screen.
Also, why not just pay an extra $1 or $2 to get some workers that actually cares about their job? $1 or $2 can make a huge difference. Instead of sucking up employees from the bottom of the employment bucket, you could be a little pickier. Everyone at the walmart near me is bussed in from one of the worst neighborhoods in the state. A lot of them want to improve life. Why don't you save them the fee for commuting and bus them in yourself? That'd save them money and time. That's a very cheap benefit that you could provide. Or, better yet, you could work with them and provide a housing program. Work x number of hours a month and receive a housing benefit. Seriously, these people are barely surviving and working double, triple jobs just to stay make it. If you want better customer service, treat your employees better. And it doesn't have to be better pay, there are other simple cheap benefits you could provide.
Could walmart do away with all the noisy announcements between coworkers? Most of them aren't needed.
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