If you are a PNC customer, you’ll likely need to know PNC bank open time, the time it closes, and its holiday hours. The in-person times are pretty straightforward. However, the customer service phone hours are slightly more complicated. Therefore, it’s important to know exactly what you need from the bank.
PNC Bank has 2600 branch locations and 9000 ATM locations. This bank is available in 19 states:
- District of Columbia
- New Jersey
- New York
- North Carolina
- South Carolina
- West Virginia
You don’t have to live in one of these states to open a PNC bank account. They offer many online services. Therefore, if you want a mortgage or student loan, then you might choose this bank even if you don’t live in one of those 19 states. However, if you need to withdraw money from an ATM, you’ll get charged fees if you don’t live in one of the PNC bank states.
PNC Bank Hours
If you bank with PNC, then you need to know what their hours are. Most importantly, you need to know that they’re closed on Mondays. Like many other banks, they are also closed on weekends. Therefore, you can only bank with them in person Tuesday – Friday.
PNC Bank Open Time
The PNC bank open time is 9 am. The open time is consistent across all four days of the week that the bank is open.
PNC Bank Closing Time
PNC Bank closes at 5 pm on Tuesdays, Wednesdays, and Thursdays. However, they don’t close until 6 pm on Fridays. Therefore, you have an extra hour to get to the bank before their long weekend. Many people appreciate this since Friday is often the payday of the week.
PNC Bank Customer Service Hours
Although their in-store hours are limited during the week, PNC Bank customer service is available every day. You can call 1-888-PNC-BANK to connect with a customer service representative. The PNC bank open time for customer service calls is 7 am ET Monday-Friday, and 8 am ET on the weekends. Customer service calls are accepted until 10 pm ET on weekdays and 5 pm on weekends. Moreover, they have 24-hour automated information for your accounts.
Do note that the hours are slightly different if you’re seeking customer service information for specific services and types of accounts. The main hours above are for personal banking, business banking, and virtual wallet accounts. You can call about existing accounts or if you want to open a new account.
However, phone call hours are slightly more limited if you’re calling about a PNC mortgage or student loan. The bank only accepts those calls Monday through Friday. The PNC bank open time for those calls is 8 am. They accept mortgage calls until 9 pm ET Monday – Thursday and 5 pm on Fridays. They accept student loan calls until 5 pm on weekdays.
Likewise, the hours are slightly different if you’re calling about investments. PNC bank open time for customer service help with existing investment accounts is 8 am ET on weekdays. This phone service closes at 10 pm. However, if you need to talk to a financial specialist, the hours are a bit shorter. While the PNC bank open time is still 8 am, closing time is 6 pm.
Finally, they have specific services for members of the military. The phone hours for those services are 8:30 am – 4:30 pm on weekdays.
PNC Bank Holidays
If you plan to visit PNC bank in person, then it’s also important to know which holidays they are closed. There are ten holidays when the bank is closed each year:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents Day
- Memorial Day
- Fourth of July
- Labor Day
- Columbus Day
- Veterans Day
In 2019, the holiday dates that the bank is closed are:
- Jan 1, 2019: New Year’s Day
- Jan 21, 2019: Martin Luther King Jr. Day
- Feb 18, 2019: Presidents Day
- May 27, 2019: Memorial Day
- July 4th, 2019: Fourth of July
- Sep 2, 2019: Labor Day
- Oct 14, 2019: Columbus Day
- Nov 11, 2019: Veterans Day
- Nov 28, 2019: Thanksgiving
- Dec. 25, 2019: Christmas
Some of those dates will be the same every year. For example, the Fourth of July and Christmas are always on the same dates. However, some of the dates, such as Thanksgiving, change each year. Therefore, be sure to check a current calendar for PNC holiday hours.
Note that the bank is closed only on the day of, not the eve. For example, the bank is closed on Christmas Day, but not on Christmas Eve. The bank is open on other holidays not listed here. For example, PNC Bank is open on Easter Monday and Halloween.
24/7 Ways to Reach PNC Bank
PNC bank does offer mobile services. You can deposit checks straight from your phone. Plus, you can access additional information.
Therefore, you can get a lot of information about your accounts online at any time of day or night. Automated account information is also available by phone 24/7. Furthermore, you can head to the bank’s website to check out their FAQ. You might be able to get some of the answers that you need there.
You can also reach the bank online. They offer customer service through email and Twitter. Of course, they’ll probably reply during normal business hours. Nevertheless, if you have a non-urgent question, this can be a great way to reach out to them whenever something comes up.
PNC Bank is also on Facebook, Linked In, Pinterest, Instagram, and YouTube. However, they only advertise customer service solutions via social media using Twitter.
PNC Bank Pros and Cons
If you’re not yet a PNC bank customer, then you might want to weigh the pros and cons before choosing this bank. As aforementioned, the bank is only available in 19 states. If you don’t live in one of those states, then it might not be the best bank choice for you. Furthermore, the bank is closed on weekends, Mondays, and weekdays after 5 pm or 6 pm. If that doesn’t work with your schedule, then you might want to see if there are better options in your area.
Furthermore, there are some important cons to consider. They offer a 0.01% APY on your regular savings account, which is lower than many other banks. Plus they have fees, including an overdraft fee from your checking account up to four times daily. Therefore, you may not make the most of your money at this bank.
That said, there are also some great benefits to PNC bank. They have a wide range of customer service options, with extended phone service hours that include the weekends. They offer financial advice for investors as well as special help for members of the military. Moreover, they have a strong suite of online and mobile banking tools. If you primarily bank online and would rarely need to visit a branch location, then this might be a good banking option for you.
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Photo Credit: Erik Drost