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Old 06-26-2011, 08:56 PM
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uRabbit uRabbit is offline
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Default Letter to CC comp. returned...?

I called HSBC to cancel my Best Buy credit card. Yes, I know canceling is a supposed no-no, but I do not want it, need it, etc. They put me on hold for three minutes and said, "Okay, you're all set." Huh... So I made sure to write a letter to HSBC as well. I had previous requested a contract agreement print-out, which had the address to write to in order to cancel your card. However, it was returned. Here is the address:
HSBC Retail Services
P.O. Box 15521
Wilmington, DE 19850-5521

The return notice says:
Return to sender
Not deliverable as addressed
Unable to forward

Nice... Now what?
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Old 06-27-2011, 09:38 AM
jpg7n16 jpg7n16 is offline
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I'm finding a different address listed online:

Quote:
From: https://www.partnercardservices.com/...and=RZ_500_000

By Mail

Payment Address:
HSBC Card Services
PO Box 60102
City of Industry, CA 91716-0102

Overnight Address:
HSBC Card Services Inc.
ATTN: Exception Dept
1301 E.Tower Road
Schaumburg, IL 60173

Went to: HSBC - Contact Us

and clicked the 'credit cards' tab to find the info about the Best Buy credit card.
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Old 06-27-2011, 10:50 AM
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uRabbit uRabbit is offline
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Very cool! Thank you! I don't get much time on my computer. I'm usually surfing from my iPhone. So, sometimes, I miss stuff. I'd looked on their site but could not find it. This is just what I needed.

Now, why it's not being correctly displayed in their user agreement, is beyond me. But, it's a CC company, so I don't exactly hold them to the highest standards of trust. Haha

Thanks much!
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Old 06-27-2011, 11:27 AM
Frugal Frugal is offline
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I had similar problems lately trying to get JP Morgan Chase to remove me from their credit card mailing list. Because I have a good credit score, they have been sending me about three or more offers per week for the last six to seven months. I don't use credit cards, so I called to cancel, and they promised I would not receive any more within a week. They continue to come now two months later, so I recently called the 1-888-OPT-OUT number I found on one of the offers. If this doesn't work, I guess you can report them to the Better Business Bureau.
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Old 06-27-2011, 01:20 PM
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That's not what is happening with me...

However, I remember there is a way to opt out of getting those offers. I like receiving them, though, as they are a good indication of how lenders look at my credit. I already use creditsesame.com to monitor my score (need to do the 3 free reports a year trick; always forget), but like to see percentages to match.
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