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I read a number of years ago that among property insurers, MetLife was among the worst in terms of paying claims.
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I had them for a while and their customer service sucks, the agent disappeared after we bought from them. Even cancelling was a nightmare, I even reported them to BBB.
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Check out companies that rate insuance companies. A.M. Best has been around the longest. You can find them here. Or you can google for others.
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