Why some buy an item if the coupon doesn't work

[rob62521]

Interesting article on the use of coupons and how some folks still will buy the item at full price if the coupon doesn't work:

How to avoid the coupon pitfall that costs most shoppers


A few years ago when I still thought Wal-mart was reasonable on EVERYTHING (I don't anymore), I brought my weekly groceries and had a fistful of coupons. The cashier scanned them and nothing came off the bill. I pointed that out and she said she didn't have time to scan them again. I told her I didn't have time to shop there if my coupons didn't work. It became a big mess because I had to go the service desk and have everything rung up again and then the coupons had to be manually typed in for me to get my savings. I bet most folks (Not Savingadvice folks) would have just paid the bill and went on.

[Joan.of.the.Arch]

That sounds like a weird experience. Seems like they would have sent a better cashier or manager over to properly scan the coupon or to key them in, whatever was necessary.

[irmanator]

I'd just say i didn't want it, lots of times they will figure out how to make it work if the alternative is no sale.