Opened an ING account

[disneysteve]

After hearing people talk about their ING accounts for so many years, I finally opened one. We used to have a good money market account with Strong Funds, which later became Wells Fargo, but by last year, the rate was down near zero and I closed the account. At that point, I didn't have much left in there so saw no reason to replace the account. What got me looking again was a monetary gift from family received recently. It has been sitting in our checking account for a few weeks but once I determined that we wouldn't be spending it anytime soon, I figured it needed to earn some interest somewhere. I checked around and a couple of places (Ally and Discover) currently have higher rates than ING but when you factor in the sign up bonus, ING actually comes out ahead, at least in the first year. So we are now the proud owners of an ING account. I'm just waiting for the bank account verification so that the opening deposit can actually get processed but other than that, we're all set. The money will basically be to go toward our next car purchase which is why I'm keeping it in a cash account at this point, in case anybody was going to ask that question.

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We've had an ING Direct savings account for several years and have no regrets. It's a decent place for safe cash. We also opened a checking account with them for the first time about six months ago. The interest rates are dropping but generally beat most places. I especially like the security measures of the company.

Hint: when you deposit in checking, it usually takes about 2 days for the deposit to clear. With savings, it's close to a week.

[Slug]

I've been with them for years. I like the complete ease of use with the account. So user friendly. I also opened a checking account at some point when there was a bonus. They have a check writing feature where you just fill it out, and they send it and pay the postage. I write so few checks that it's come in handy a few times.

[artwest]

We have had a few accounts with them for the past 4-5 years.

We use them to save for our normal annual expense like property taxes, home insurance, car insurance, life insurance, vacation, and Christmas gifts. we also have an account to save for a new (used) car.

We also have our EF parked there. Part of it in a checking account so we can use a debit card and most of it in a savings account.

[cypher1]

For keeping the bulk of my EF in, I really haven't found anything on them to complain about. Its more of peace of mind for separating away from my regular checking account.

[Ima saver]

I have been with them about 5 years. I opened a savings account to get the free bonus. Last year, I opened an electric orange checking account. I like the fact that it is so easy to transfer money between my business checking here and ING.

[bjl584]

Back in 2007 when rates were 5% plus, I had accounts with ING, HSBC, and IGO banking. My favorite was IGO Banking. Highest rates, super easy navigation on their website, and great customer service.

I've since closed those accounts and just keep my money at my local bank. Rates are so low that it nearly irrelevant where I keep it. I may reopen an online account when rates start to creep back up.

[FrugalTexan75]

Welcome to ING

I've been with ING since around 2003 and have never had anything to complain about. Their customer service is bar none (only had to use it once when I decided to close ten of the 12 savings accounts I had open - once the CS rep realized what I was doing, he went ahead and closed them all for me. Easy peasy.)

I also have the Electric Orange account and the physical checks. I was so happy when they came out with those, even though it's extremely rare that I need a physical check, there are those times.

A few years ago when Jeffrey was letting us "buy" slots to give away ING invites, I made nearly $250 in bonuses. That was really sweet.

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Originally Posted by FrugalTexan75

Their customer service is bar none

What, you don't like talking to an automated voice that redirects your call a dozen times before you finally connect with a nonnative speaker who mispronounces your name? What is wrong with you?

ING customer service sincerely is a rarity.

[andrewkr80]

I just opened a few savings accounts at ING as well. I like how their are no minimums so you can allocate funds to separate accounts for those different expenses. The $50 sign up bonus for orange checking is just icing on the cake.

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One caveat is that depositing paper checks is not convenient. You have to physically mail the paper check to Minnesota instead of depositing it in an ATM machine. That is the one reason I still hold onto a local checking account, so I can deposit paper checks, which I then electronically transfer to ING Direct.

[cooliemae]

For depositing checks, I've started using Ally, which allows you to scan the check in and submit it electronically. I then transfer the money to ING!

[J. Spence Financial]

i absolutely love ing and have been with them since 2002. i will say this about the paper check thing. since they are being bought out by captial one, they will be adding the instant deposit of your paper check by taking a picture of them. love this company!

[Bades]

I opened a Discover account - transfering money to Discover from my Chase accounts is very easy -not sure why people are talking about depositing paper checks?

I'm assuming you guys aren't using these online accounts as primary checkings?

My Discover account is a savings and is used for my house fund. Salary is DD into Chase, any money I have left over that month - BOOM - quick transfer over to Discover (well takes like 3 days, but still)