Emigrant's New Site

WellManicuredMan · #1 (**permalink**) 07-23-2006, 08:46 PM

Earlier today I logged into ED's new site with the code they mailed me and set up the new security information they asked for. The new site is definately better than the old one but still seems pretty basic.

UPDATE: Yes, the site is having issues and many people are unable to access it or have very slow connection when they do.

Also, ED apparently changed everyone's account numbers. This shouldn't cause any problems with the bank account you originally set up to perform transfers with ED.

BTC · #2 (**permalink**) 07-24-2006, 06:56 AM

I haven't been into it. The site wasn't supposed to be available until 9:00am EST.

BTC · #3 (**permalink**) 07-24-2006, 07:34 AM

I just got in. I haven't checked out all of the functionality, but the site appears dramatically different, imo. It also looks like they've added a running total of interest earned.

My initial reaction is that it's a definite improvement.

brecklin · #4 (**permalink**) 07-24-2006, 11:01 AM

WOW, the new site is very very slow right now.

brecklin · #5 (**permalink**) 07-24-2006, 11:35 AM

and is it just me or is all the new security stuff a little over board?

34saving · #6 (**permalink**) 07-24-2006, 12:11 PM

So slow my browser is timing out. Maybe I'll wait a few days until they get some of the bugs worked out! In the meantime, they sent me another hat . . .

BTC · #7 (**permalink**) 07-24-2006, 02:10 PM

Quote:

Originally Posted by brecklin

and is it just me or is all the new security stuff a little over board?

It's much like the login process that ING employs, although ING is about to implement the latest, greatest in online security, which will probably be very similar to Bank of America's Sitekey feature.

gavinmccallister · #8 (**permalink**) 07-24-2006, 05:37 PM

I like what I see so far with the new website, but if I could only log-in that would be even better, has anyone experienced a hard time accessing the new site, I haven't been able to log-in.

BTC · #9 (**permalink**) 07-24-2006, 06:07 PM

I just got in, but they are definitely having some issues.

JoyJoy · #10 (**permalink**) 07-25-2006, 03:03 PM

I just got in myself after numerous attempts; however, when I left the website and came back, I wasn't able to get in. Be ready to give a new password of 10 letters with nos and to answer new security questions (5). You will definitely need your new secure 10 digit access code.

I do like this website better. I explored while I was in there. So many people are trying to access the site now, but perhaps in a few days it will be easier to get in.

BTC · #11 (**permalink**) 07-25-2006, 03:29 PM

Increased traffic aside, they're definitely experiencing some performance issues right now. I hope they're worked out within the next couple of weeks. The new site is a definite improvement over what they had.

lrjohnson · #12 (**permalink**) 07-25-2006, 07:01 PM

GRRRRRRR. Time out, error messages, a lot of bungling, repetition....I'm a calm little nugget, but on my cable internet I do not expect to have these kinds of issues. I need it to be resolved soon, and/or I need to get reply to my e-mail, for me to be in forgiveness mode. Somebody messed up but good.

34saving · #13 (**permalink**) 07-25-2006, 07:03 PM

They're now displaying an "due to volume we're down" message. They do have increased customer service phone hours if you're desparate.

#14 (**permalink**) 07-25-2006, 09:37 PM

I don't understand...I'm not having any trouble getting on?!

oh wait...that's GMAC!

is my face red.

BTC · #15 (**permalink**) 07-25-2006, 09:49 PM

I just had my fastest login experience since the launch of ED's new site. It appears they may have resolved some of their problems. I guess we can always take heart that in a few days we'll be earning 5.15% APY.

Anyone have any experience with One United?

WellManicuredMan · #16 (**permalink**) 07-26-2006, 01:04 AM

I've had more success with it in the last 24 hours and haven't had many problems late at night. I'm sure they will iron these issues out before too long. I'm sure it must be very frustrating for people that need access to their money right now.

On a positive note, I noticed they now provide more information regarding pending transfers. And they no longer disappear into cyber space! I tested it with a deposit. You have to click on "History" from the "Transfers" tab and it will show a green message under "Status".

34saving · #17 (**permalink**) 07-26-2006, 08:27 AM

Not impressed. Any security system that requires me to write down all of the security info. isn't the best . . .and I'm sorry my grandmother's first name is unacceptable to you . . . I also have a transfer that cleared my bank on the 19th that still isn't part of my available balance today, the 26th. It's worth it for the rate difference, but I know why ING doesn't have to bother to be competitive with rates anymore.

sweeps · #18 (**permalink**) 07-26-2006, 08:48 AM

You guys are definitely making me happy that I use GMAC and HSBC.

poundwise · #19 (**permalink**) 07-26-2006, 09:43 AM

I don't use Emigrant but, if I did, I wouldn't any longer.

BTC · #20 (**permalink**) 07-26-2006, 10:43 AM

I'm actually impressed with the new site. It's a grand improvement over their previous offering and the new login procedure is much more secure in my opinion.