HSBC signup and bank-to-bank transfer setup is a pain. I loved ING's interface, I got used to Emigrant Direct's interface but HSBC is just overly complex.
Here's what I had to go through:
- I was able to signup online without any problems but I didn't like them asking me for the login/password to my bank's checking account so I opted for the trial deposit verification instead where they deposit two small random amounts into your account and you have to verify them.
- The trial deposits ate up three days. After 3 days my account was 'ready' and my $1 minimum opening deposit was in process.
- At this point I'm still not able to access anything online because I had to wait for two snail mails, one with the customer ID and the other with the password (you need both to log in).
- Finally I was able to log in and see my $25 bonus + $1 minimum opening deposit (thank you HSBC).
- Now when I tried to start the bank to bank transfer it asked to create a security key and needs the HSBC ATM card + PIN to finish the establishing the security key. However, I didn't have my ATM or PIN yet.
- I then had to call them so I could establish a key code without the ATM card and the pin number after verifying my social, name etc with them on the phone.
- Great so I can now do a transfer right ? nope! I have to do yet another trial deposit (or give them my login/pass) to link my external checking account - yes same account as before...so this is where I am at now.
I know its not that big a deal but the initial setup is just too time consuming, specially if another bank offers an even better rate and I have to jump ships again
