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02-07-2011, 05:41 PM
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Closing credit card account
I recently opened a Capitol One credit card, looking to transfer the balance from my first credit card. On the day I get my new card, there are messages on my home machine saying that they need to talk to me ASAP about possible fraudulent activities. Mind you, I did not give them my home phone # and I've not activated the card yet. Also, I did a little digging on Capitol One cards and it seems nothing but complaints about Capitol One service.
My question is, should I have them close the acct before I even activate the card? Will this hurt my score since I've not activated the card? 
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02-08-2011, 12:56 AM
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I've used a Cap One card for about 10 years and I've never had a problem with their service. They do tend to be a bit hypersensitive when it comes to fraud protection, which can be annoying at times.
I wouldn't close the card since you were just approved for it. You might as well give them a chance and keep the available credit, which should help improve your CU ratio and overall FiCO scores.
__________________
President of Creditnet.com, rock climber, ultrarunner, and eater of large quantities of sushi.
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02-09-2011, 08:09 PM
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don't close the account yet. Perhaps the company is doing everything they can just to solve the problem.
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