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| General Discussion Please read our Forum Rules before posting Feel free to talk about anything and everything about money. |
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Well today i order something from seagate.com and for some reason my debit card was charged twice lucky i had the money in the bank.I really do not want anything from that company now so i am canceling my order.What are my options if seagate refuses to refund both payments?
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you may have to be prepared to fight this one if necessary. make a copy of your bank statement, highlighting the duplicate charges, and find out where you need to send it (to seagate) to address the problem. follow up with repeated phone calls, to ensure they don't forget about you or 'lose' the file. Also, as mentioned, bring up the issue with your bank, and they may have some other advise for you.
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I have had that happen to me in the past (different vendor, but same scenario). I just called my bank and told them it was a duplicate charge and they took care of it.
Hope it works this way for you. |
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