Wachovia Vs. Suntrust

krayziebone33 · #1 (**permalink**) 05-13-2007, 07:12 PM

Hi all. I am currently a member of Suntrust Bank, but the town where I live in only has three of them and I never seem to be around any of them when I need one. Wachovia, on the other hand, is on just about every corner in my town. My question is simple: How is Wachovia? Are there fees pretty much reasonable compared to most other banking institutions? Hows their customer services? Does anyone have any horror stories/good stories?

I haven't had any problems whatsoever with Suntrust. Its just a matter of convenience and finding a branch in and out of town when I need one. Wachovia seems to be all over the place. What do you all think about that? Should I pull the trigger on the change or not?

tabbycat31 · #2 (**permalink**) 05-14-2007, 10:53 AM

I was with Wachovia since they were First Union. THier customer service is outstanding, and when I had my identity stolen, they were the only ones willing to help me, and the branch manager cancelled meetings to help me out (not bad for a 19YO who dosent keep a high balance).

I haven't paid any fees......my checking is free, as are my savings and CD wtih them.

poundwise · #3 (**permalink**) 05-14-2007, 07:00 PM

I have relatives who bank with Wachovia and are quite satisfied.

carsensejoe · #4 (**permalink**) 05-14-2007, 07:13 PM

keep on beatin down your debt kraziebone!!!
my wife has wachovia. she had a savings account with them she had a little over $200 in it. Well i checked her statement and she was earning 6 cents per month interest, but she was paying 4.00 a month in service fees so if i didnt check eventually she would have had nothing!!!

this could probly happen at any bank so watch when u open an account

Hot dog · #5 (**permalink**) 05-15-2007, 06:06 AM

I do live in the middle of nowhere but I have suntrust and don't think there are any wachovia banks around. I have never had a problem with suntrust they actually had given me a 3.9% interest on a used car loan

cbmeeks · #6 (**permalink**) 05-16-2007, 03:58 PM

I have friends that bank with Wachovia but I use Suntrust.

I have NO fees from them. They have been pretty good so far. Plus, I am getting bill pay 100% free.

krayziebone33 · #7 (**permalink**) 12-19-2007, 08:58 PM

I appreciate all of the information. Thank you all very much.