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Old 11-19-2006, 10:54 AM
jodi jodi is offline
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Default shipping insurance question

I feel like a dummy for not knowing the answer to this, but it has never come up before!

I purchased a teapot off E-bay for my MIL's birthday next week. Shipping insurance was mandated by the seller. When it arrived, it was broken. I glued it back together and the break is still noticeable, although only if you are looking for it. I decided to still give it for a gift as my MIL would still appreciate it.
However, I got to thinking about the insurance. Does the fact that insurance was purchased mean that I could get reimbursed for the damage? What about the fact that I alreday glued it back together - is it too late? What is the process? The teapot cost $14.00 with $6.25 shipping/insurance and insurance cost $1.30 (I think that's $0-50 worth of coverage?). I'm just trying to figure out if this is worth pursuing - I did contact the seller and they told me that they will mail me the receipt if I need it.
Thanks for any advice!
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Old 11-20-2006, 05:31 AM
jodi jodi is offline
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Default Re: shipping insurance question

Anybody?
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Old 11-20-2006, 06:05 AM
sweeps sweeps is offline
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Default Re: shipping insurance question

If the shipper was USPS, you need to fill out form 1000. Link: How to file insurance claims You're going to have to show evidence of damage and value of the item...
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Old 11-20-2006, 08:51 AM
jodi jodi is offline
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Default Re: shipping insurance question

Thank you! I've printed the forms and will look them over. Does anyone know how I would prove the worth of a flow blue teapot? I wonder if they would accept the price I paid as an indication of worth...
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Old 11-20-2006, 01:43 PM
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disneysteve disneysteve is offline
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Default Re: shipping insurance question

Quote:
Originally Posted by jodi
I wonder if they would accept the price I paid as an indication of worth...
Yes, the value of the item for insurance purposes is the amount you paid for it.
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Old 11-20-2006, 03:31 PM
jodi jodi is offline
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Default Re: shipping insurance question

Thanks!
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