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Old 12-14-2007, 09:52 AM
Kedi Kedi is offline
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Default Returning an item without the receipt

I recently lost a receipt for 2 items I needed to return to BigLots.
I really thought I was s.o.l.; however, on a chance I went back to
the store last night and asked.
Guess what - not a problem!

BigLots will refund your purchase price in full on a BigLots giftcard
I don't know if this is just for this time of year or always.
Don't know if there's a dollar amount limit (my returns came to $55).

Anyone else have a positive report like this at another store?
or know of other stores with easy return without receipt policies?
Would be nice to know which stores are lienent.
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Old 12-14-2007, 10:14 AM
sounderella sounderella is offline
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Walmart has done that for me. They too will put it on a giftcard if you don't have the receipt.....and actually it was over the summer.
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Old 12-14-2007, 10:49 AM
PrincessPerky PrincessPerky is offline
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lots of stores will do that. The annoying ones are those with receipts that still only give you a gift card.
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Old 12-14-2007, 01:24 PM
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Michaels will give you store credit without a receipt. I have no problem with that. I had to exchange a frame today that broke when I opened it and it was the easiest return I have done.

I prefer to shop online at companies like LL Bean and Lands End because of their return policies.
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Old 12-14-2007, 08:31 PM
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At point Walmart would swipe your drivers license and 3 times they would refuse returns without receipts (think theft).
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Old 12-14-2007, 10:24 PM
My English Castle My English Castle is offline
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Default Target!

Target has always been great to me--they can scan your Credit card or whatever and find and refund the item.
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Old 12-15-2007, 06:31 PM
herm4 herm4 is offline
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Quote:
Originally Posted by My English Castle View Post
Target has always been great to me--they can scan your Credit card or whatever and find and refund the item.
Yes, Lowes does this also!
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Old 12-15-2007, 10:18 PM
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St. Theresa St. Theresa is offline
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This has nothing to do with a receipt, but Best Buy has a policy regarding finding something they sell at a lower price elsewhere. If you do find something you've purchased from Best Buy sold for less at another store, simply go to Best Buy with proof (an ad or flyer) and they will give you the difference plus 10%.

On Halloween, I brought my kids to the mall and had some time to kill. I went to Best Buy for a couple of items, and then scoured the mall to see if I could find my purchases cheaper. Unfortunately, I didn't find anything but worse, I was sucked in by the Dead Sea products kiosks. Their high-pressure worked on me to the tune of way too much money. And I'm not one to part with money very easily. In effect, I let Best Buy's policy indirectly cost me a lot MORE money. I'm going to see if this kiosk ordeal has been discussed yet. It's a very interesting scheme....
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Old 05-06-2008, 08:15 AM
StanFatherof3 StanFatherof3 is offline
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I've been able to exchange an item at Lowes. But when my wife and I married, we found that we could return anything at Bed Bath and Beyond because we were registered there. We got a couple of duplicates and were easily able to return them.
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Old 05-06-2008, 06:07 PM
ktmarvels ktmarvels is offline
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One of the nice things about registering at Bed, Bath & Beyond is that you can return things off of the registry for CASH! No receipt needed, you just have to ask otherwise they'll give you gift cards.
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Old 05-07-2008, 07:17 AM
noppenbd noppenbd is offline
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I have to say I have been really frustrated with Target's return policy lately. I don't know if they changed or what, but there are a lot of restrictions. From what I remember:

-Without a receipt, you only get store credit that can be used in the same department as the original item
-Without a receipt, each person can only return a small dollar amount per year (I think it is $25!!)
-If the item is considered "seasonal" they will not accept the return at all, even with a receipt, even if it is clothing

I can understand that they are trying to limit costs but I think it is excessive personally. I know other stores are not this restrictive.

I guess the lesson is to always save your receipts from Target, get gift receipts if it's for someone else, and return items as soon as you decide you don't want them.
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Old Today, 05:50 PM
TexasTodds TexasTodds is offline
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Toys R Us has gotten really strict on its return Policy...90 days and MUST have a receipt, original or gift receipt. I bought a Wii controller at Christmas, and just forgot about it, and found out this when I went to return it, after begging and pleading (it still had the "R US" security sticker on it, so it wasn't like it was from another store) they did refund the $20 to a gift card. I will certainly make sure that I don't go through that again!
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