I'm not 100% sure it's a scam. Seems odd, but many people found it to be legit (just did some googling).
OF course, wouldn't give them any personal info, but I had to say this is how I found out my identity was stolen. Some strange bank I never heard of called and started asking for personal info. I said, "I don't think so!" But did some digging and turned out to be a legit number for the bank, and turned out someone had been opening accounts all across the US, in my name.
I only share because though most of these things are scammy, a call like that can also be cause for great concern! If you are unsure, call the bank directly and ask if they have been trying to contact you. You may want to call both their collections and fraud departments (since all these things seem departmentalized and main bank might not have a clue). I'd leave it at that.
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