need a new freezer, need suggestions

[mommyof4]

Our 5 year old Frigidair freezer is broken, not under any warranty (expired July 29)!, and we are looking at purchasing a new one. Any suggestions for an upright energy efficient freezer for our family?

Thanks.

[disneysteve]

I'd be pretty pissed if a 5-year-old freezer broke. I'd contact the company first and see what they say. If you could find someone to give you a free repair estimate, I would do that.

As for what to get, just be sure it is frost-free. We made the mistake years ago of buying a manual defrost model because I had read they were more energy efficient. That is true, but only if you regularly defrost the thing which is a royal pain in the butt. Once ice builds up on the coils, it is no longer efficient.

[GREENBACK]

Frigidair is one of the bigger names in the freezer buisness. I would also be upset if one of their freezers failed this quickly. I'd call them and basically try to shame them into making this right.

You're a few days past the warranty date and often reputable companies will still honor it.

[mommyof4]

steve and greenback, thank you for the advice. We did contact them, and they are going to pay for the parts, and the store we bought it from is going to discount the labor.

[disneysteve]

Originally Posted by mommyof4

steve and greenback, thank you for the advice. We did contact them, and they are going to pay for the parts, and the store we bought it from is going to discount the labor.

That's great. They certainly should stand behind a product that isn't that old. Glad to hear they thought so too.