[boefixepa]

This happened once here in Utah and people made a big stink about it. Finally after quite a few months and lots of people complaining they DID give everyone a credit based on the number of days they were without power. I don't know the details, nor how long it took, but it would be a big thing to accomplish. You might be able to Goggle some past articles and see what the arguement was based on. If memory serves I think our was based on the fact that it was the companies job to keep the trees trimmed and they had slacked off after a number of easy winters. I know there was quite a bit of new coverage and all.

Good luck, but it is not going to be as easy as simply calling the company and getting the credit. They will have to give it to EVERYONE that was without power.