[bluek9]

Yeah "PennyPincher" I'm with you in that I've been one of the lucky ones to have had only minor issues with setting up my account. I, like you, also had to call them to give my account 'full' access (ie xferring capabilites) which they granted right away while the rep was on the phone with me. I already moved most of my ING over & glad I did (so far). Today ING raised their rate to 'just' 2.8 in expectation of the fed hike today. We'll see if E.D. raises it even more above the current 3.25. Recent history (ie the last fed hike) shows they will. Either way 3.25 beats capital ones 3.05 & ING's 2.8 .
Frankly, the less people that sign up the more of a rate they'll need to give to attract (supply & demand works well here).

A good & profitable savings day to all!