[poundwise]

I'm sorry. I just don't see what there is to be so upset about.

Of course they don't have a six month return policy. I don't know of anyone who does such a thing.

And you admit that you grabbed the wrong receipt for your return. If anything, you should be mad at yourself for the extra trip.

Mind you, I am not chiding you, nor is any of that an excuse for poor treatment; it just seems that your rant is a bit excessive.