Well, I called customer service this morning and all they could offer was "something small didn't match up". (BTW, they only pull a "soft" report so they get basic info for sercurity/confirmation but they don't get credit scores, etc.) Based on my recent pull of our credit reports the only thing that could be (I think, but of course they wouldn't/couldn't tell me) is that my husband's new driver's license came with a different number than his old one. Minnesota just changed everything about their driver's licenses, so the new number didn't surprise me, but I suppose it hasn't been reported to Equifax yet? Anyway, she offered to e-mail or mail me a different application that has a different "confirmation process", but I think I'll be waiting awhile before dealing with ED again. Good luck to everyone else out there, but I'm sticking with ING and hoping they raise their rates -- at least for now
