[zeke01]

Emigrant Direct is absolutely the worst bank I have ever dealt with. I went through the process of opening an account on Feb 24, the initial deposit was taking out on Feb 28 and I still have not received any letter from them on the account number, how to access the account, etc and it is March 12!!!. In a not so polite way I have written both the president of Emigrant Savings and the Office of Thrift Management (they are a savings bank so have a different set of regulators than a commercial bank) on their horrible customer service and record keeping. When I called the 800# to inquire to confirm transaction dates they were completely useless. STAY AWAY FROM EMIGRANT!!!

I plan to close the account as soon as I can. 3% means nothing if you have no confidence in the institution. Emigrant wants to be an internet bank, but relative to ING and CapitalOne, they don't even rate a zero.

I must not be the only one with issues with Emigrant. There are a couple of blogs that been set up specifically for people to share their stories!