This sounds somewhat like an experience I had when I went to my local Kroger awhile back, LOL. I my husband has a friend that works up there and who let him try a selection of hot peppers they had in the fresh produce section. My husband found one kind that was particularly hot (he could use a whole bottle of hot sauce on one plate of food if I let him
) and asked me to buy some so he could just grind it into his food. I got to the checkout and they didn't have a code on them-they even looked in thier little picture book they keep at the register. After everybody on the front end of the store, including the customers (sadly) knew about the problem they decided it was time to call the produce dept. The produce man couldn't figure it out over the phone, so he came up. He then went back to check the code.
Some time later 
they called back up to the register and told the cashier that they couldn't find a code for them anywhere on the floor or in the stock log books and to just ring them a jalapenos!
I threw a fit! Jalapenos at the time were the most expensive peppers in their stock! I got them for the cheapest pepper price and they only ended up costing me a quarter for the whole lot of them as they were very light peppers. They should have gave them to me for free to compensate for all the time I had to spend waiting on them to try and figure it out. It wasn't like there was only a few of these things sitting out back there, there was a whole bin!
Ok, that's enough of my ranting and raving! This post just reminded me of that and I had to get it off my chest!