[HILDYGREYSTONE]

I have just closed my ED account. They still have not gotten their act together. Has anyone had trouble using the transfer function? I was not able to transfer.
The CSR told me that they had launched their new website on Monday and were still having some problems. I reminded him that this is now the 5th day and that this was totally unacceptable and no way to run an internet bank. Customer service is pathetic, on two occasions I was assured someone would call me. For the meantime I will go back to ING Direct who I've never had trouble with. Unfortunately, at the moment they are only at 4.35%. My guess is that ED have lost a lot of customers over the past week.