[HILDYGREYSTONE]

I tried to do a transfer from my ED to my linked account today but I do not have the option of transferring. I have been with ED for eight months and over this time found customer service to be very poor. After 3 calls, they did a manual transfer. I will be closing my account with these guys if they do not get their act together by tomorrow. I have also found out that when I opened my account that emailing them is a waste of time. I am somewhat reluctant to go back to ING's lower interest, but they are much more competent and professional. I also see at Bankrate that ED gets only 2 stars "below industry average".