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Originally Posted by genchan
It seems that emigrant is updating their site. Do you think they will make it as user friendly as ING or just make cosmetic changes?
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They are billing this as a big event. I think they have listened to their customer base, heard their demands and are trying to meet them with a slicker ING like site. I personally do not care much about the website GUI being super slick/friendly as long as I can do basic account administration. However for all the people who still fawn over ING because they are use to its website despite being 65 basis points behind (80 as of 28 July unless ING raises their rates) the combination of a slicker GUI and 80 basis points should motivate them to realize ING is no longer the place for their money. Marketing only keeps me if I'm also not losing money, so ING lost me a long time ago.