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Old 07-06-2017, 10:39 AM
cypher1 cypher1 is online now
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Join Date: Apr 2010
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Quote:
Originally Posted by Fishindude77 View Post
Guess you can't fault her for trying

Unless she was a many time, repeat renter, I'd stick to your policy and keep the deposit, explaining basically as you have above. To soften things you could consider a slight discount to re-book this place or another, at another time?
I agree with this as well. Doesn't hurt to try from their side. Otherwise I understand it's still a business and they agreed to your policy as well.

While it's a different situation, I was reading up on the B&B policy I have for next week reservations, where they still charge you for canceling within 7 days of the reservation. However, IF they can find someone to book that room, to they offer a voucher to use within the next 12 months instead of a refund.
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