Quote:
Originally Posted by minnie1928
I'd open an account at a local, community bank...one with a good reputation. If nothing else, it will save you check cashing fees. If you have no account, they may charge you to cash checks....ultimately saving you no money.
If you had unauthorized charges then you need to dispute them. If they aren't responding then move up the management chain.
Fees aren't assessed "for no reason". The reason could be a misunderstanding on your part or a mistake on the bank's part. Either one should be able to be explained to you.
I've worked in banking for about 20 years, so I might be a little sensitive about this. But, trust me...not all bankers are out to screw you over.
|
Since you work at the bank tell me how to handle when you get a fee which the bank does little to explain once they see your not just going to go for the okey doke and smoking mirrors with the many excuses they provide for overdraft fees which were not your fault!!
I mean grant it I understand that you work for the bank so ultimately your job is to defend and protect the back so you can have a paycheck but how do we as consumers handle when you ask a simple question concerning a charge or overdraft and customer support gets upset because your making sense and so instead of answering truthfully they would rather get upset and eventually hang up after they've been back into a coner! I mean surely you can understand that just like your a little sensitive about the back I'm a little senistive about my fiances..