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Originally Posted by fratkid21
I just opened an HSBC account... is it me, or does it seem as though, HSBC is a more long and drawn out process.... i felt like they made me jump thru hoops to open the accound and link my external checking account....
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Yes, it is a lot of hoops to jump through, but I think the tight security is a good thing and something that all banks -- particularly online -- should do to protect both them and you.
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also the customer ID for logging on is soooo long, you cant possibly memorize this number??????
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Agreed. Between the 20-digit ID, the password, and the security key, it's almost impossible to memorize that stuff. *shrug*
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does anyone have any positive or negative feedback on their HSBC acct?
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I have nothing bad to say yet. When I called their customer service number I got to a live person very quickly and he was very helpful. That's a good sign. Also in scanning other web boards, I have not seen any complaints.
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and do they charge you $3 every time you transfer money back to your external checking acct?
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No, the bank-to-bank transfers should be free, at least from HSBC. Your other bank may charge you. My other bank does not, so the transaction is free.