Re: free products to replace the "I did not like or problem ones."and the bad product
Along theselines...
I have been using John Frieda's Brilliant Brunette conditioner. It says with continued use my hair will be softer and shinier (I'm paraphrasing here). Well, I've used most of it, and my hair is most assuredly neither of those things. Dove conditioner leaves my hair feeling softer after just one use!
Think it's worth pursuing? I may write an email to the company, just to see what happens.
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