big headache messes
I had trouble in PA a few years ago with an escrow account. We got fined for 'late' payment of property taxes. We had some sort of township tax, county tax and a school tax (IIRC) all rolled up in to one bill. My mortgage company had paid it, but the tax processor had sent it back because they wanted 3 separate checks instead of one. They wouldn't process one check.
So, they'd received payment on time, just not in the format they wanted. But instead of telling *me*, or explaining anything to the mortgage company, they simply sent the check back without explanation, where it was promptly lost in the vast machinations of the mortgage company. That took multiple weeks to sort out - the tax processor only worked part time, and didn't generally answer calls when I had time to call.
HUGE headache, and I opt to handle everything myself now.
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