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Originally Posted by niki_the_tiger
I just bought an entertainment book on Monday and the first two coupons i went to use I couldn't... the first one the owner decided she didn't like the entertainment people anymore so refuses to cooperate with them and the second the restaurant was closed (that had to be closed for awhile... the new restaurant had been open for months!).
And I went onto entertainment.com to complain about it... their complaint page doesn't have a link... when you put "send' it doesn't do ANYTHING... i need to get a phone number or something to reach them.
I feel like I've wasted $30... hopefully I'll be able to use some other of the coupons.
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Hmmm, I've never had a problem like that with the books. They do have a refund policy - while not 100%, it still will get you back most of your money:
http://www.entertainment.com/jsp/con...ng/returns.jsp