Re: Getting a car loan
When your loan application is rejected, you're usually entitled to a free credit report and a brief explanation why the lender rejected the loan. Be sure to take advantage of that.
A 720 credit score is pretty good, but other criteria may have caused the rejection -- insufficient monthly income, for example. Was the personal loan paid regularly and on time? Also if you just paid the loan off 2 weeks ago, that may not have been reflected immediately on your mother's credit. Her outstanding loan balance may have still included that extra $3,000.
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